Ratings based on 971 Verified Reviews
3.1 Room cleanliness
3.4 Service & staff
3.3 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from Mesa
Posted 22 Nov 2024
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Guest Relations, Hotel Management
We are pleased to know our hotel met your overall needs during your stay.
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Guest Relations, Hotel Management
Thank you for the five star rating; we appreciate it.
by A verified traveler
Posted 16 Nov 2024
Drug addicts in the entire section, noisy and fight all nights, hair all over the pillows, and dirty linens.
Just disgusting .
Comment from Hotel Management
20 Nov 2024 by Guest Relations, Hotel Management
We are sorry to learn we did not meet your standards during your visit.
by A verified traveler
Posted 11 Nov 2024
This hotel was even worse than a motel, with a room that reeked of dirt, towels that smelled like wet dog, and a filthy bathroom with mold, stains, and a door that was falling apart. There was no remote control, the phone didn't work, and the building was inhabited by homeless or drug-addicted individuals. Although the front desk staff were friendly, my stay was an absolute nightmare, leaving me feeling utterly disgusted.
Comment from Hotel Management
15 Nov 2024 by Guest Relations, Hotel Management
We are sorry to learn that our hotel did not fully meet your standards and will make sure we address your concerns with management.
by A verified traveler
Posted 10 Nov 2024
Comment from Hotel Management
15 Nov 2024 by Guest Relations, Hotel Management
Thank you for your review; we appreciate it.
by A verified traveler
Posted 8 Nov 2024
Dirty smelly gross, on top of all of that they charged me for my deposit now I have to dispute it. AVOID THIS PLACE LIKE YOUR LIFE IS IN DANGER
Comment from Hotel Management
15 Nov 2024 by Guest Relations, Hotel Management
Thank you for your review, we are sorry to learn that we did not fully meet your expectations.
by A verified traveler
Posted 8 Nov 2024
Hotel room was broken into. Left the property to preserve my own safety. Tasers, family party in the parking lot, car repairs with impact guns at 10pm. The staff was nice.
Comment from Hotel Management
15 Nov 2024 by Guest Relations, Hotel Management
We are sorry to learn we fell short of your standards and will make sure your concerns are addressed accordingly.
by A verified traveler
Posted 8 Nov 2024
Comment from Hotel Management
15 Nov 2024 by Guest Relations, Hotel Management
Thank you for your recent feedback; we are glad we met your overall standards.
by A verified traveler
Posted 1 Nov 2024
The site would not allow my first review so here is my updated share.... I will just simply say....spend more for a better place. I would never stay at this place again.
Comment from Hotel Management
15 Nov 2024 by Guest Relations, Hotel Management
We are sorry to learn we fell short of your overall standards during your visit.
