Ratings based on 546 Verified Reviews
3.9 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Portage
Posted 19 Nov 2024
Covid is over. Have a better breakfast. Quality Inn and Hannibal Mo is a great example.
Comment from Hotel Management
20 Nov 2024 by Robin H., Hotel Management
Thank you for your feedback and sorry our breakfast disappointed you!
by A verified traveler
Posted 3 Nov 2024
The staff was very friendly. The room was spotless and everything worked.
Comment from Hotel Management
4 Nov 2024 by Robin H., Hotel Management
I'm glad to hear you enjoyed your stay with us George!
by A verified traveler
Posted 2 Nov 2024
Comment from Hotel Management
4 Nov 2024 by Robin H., Hotel Management
Thanks!
by A verified traveler
Posted 2 Nov 2024
Comment from Hotel Management
4 Nov 2024 by Robin H., Hotel Management
Thanks!
by A verified traveler
Posted 1 Nov 2024
Girl manager was very very rude
Comment from Hotel Management
1 Nov 2024 by Robin H., Hotel Management
I'm sorry to hear you felt that I came across as rude while explaining that we have to hold you to the same standards as all our other guests on our policy requirements for incidentals. I understand it can be frustrating, but these policies are in place for a purpose. Thanks!
by A verified traveler
Posted 27 Oct 2024
Comment from Hotel Management
28 Oct 2024 by Robin H., Hotel Management
Thank you!
by A verified traveler
Posted 25 Oct 2024
Na
Comment from Hotel Management
27 Oct 2024 by Robin H., Hotel Management
I'm sorry to hear we failed to exceed your expectations on your visit Margie.
by A verified traveler
Posted 18 Oct 2024
Not the worst hotel I’ve stayed at, but not necessarily the best either. People in the rooms above me could be heard stomping around for much of the night. The bathroom floors felt like they were staring to fall apart. The rooms, and even the hotel in general, could use a little updating. Somehow I accidentally booked a room where smoking was provided when I actually wanted a non-smoking room, and the clerk working that night ended up fixing that issue for me (totally on me). So I’ll give him credit for that.
Comment from Hotel Management
18 Oct 2024 by Robin H., Hotel Management
Sorry we failed to exceed your expectations on your visit.
by A verified traveler
Posted 12 Oct 2024
Quiet. Easy to get to.
Comment from Hotel Management
13 Oct 2024 by Robin H., Hotel Management
Thanks!
by A verified traveler
Posted 6 Oct 2024
Smoking room was given, but I do not smoke and I have asthma as well so this was very unpleasant. Wouldn’t move me to a different room or give options even after contacting Expedia which is what I booked through, claimed they didn’t have any other rooms left when Expedia reached out to them. So be aware if you book through expedia and you need something fixed the hotels won't do it due to "contract" and the booking being with expedia.
Comment from Hotel Management
7 Oct 2024 by Robin H., Hotel Management
I'm sorry we failed to exceed your expectations on your visit. Your reservation was for a smoking room and that was all we had available that night.
