La Russell Hotels

"It was a great place to stay"

"Bathroom was very dated, floor was dirty, no trash can. Bare bones coffee set up in room, we didn't even try it. Nothing was offered in the office. Extremely basic stay. Fortunately the bed and pillows were comfortable, but the lack of cleanliness in the bathroom gave me pause about everything else. "

"I have service animals, and I was unaware that they had strict policies as it is not disclosed when I book the room. It was a very stressful situation. In the end I was allowed to stay in the room. I had four service animals as there was two of us traveling with service animals have stayed at the property a couple of times before my family stays at the property the trash outside the end of the building was overflowing. There was not room to put any more trash in trash was blown all over. I took my animals out to use the restroom. They had booked the whole lower level. I was told to the Bird hunters who had dogs large dogs who had defecated all over the side and the fecal was not picked up so it was very difficult to navigate when taking my animals to use the restroom as I brought dog bags myself to remove the dog fecal the last night we stayed the room next to us was occupied with people with small children, but were very loud, jumping around, shaking the whole building and walls banging so my day was very unpleasant this time and very stressful upon check-in will probably stay at a property in Springfield next time"

"I stay here regularly, and the staff is always friendly and helpful; the room is clean and comfortable. It is dog friendly. "

"Older hotel but clean and comfortable "

"Yes everything work fine"

"The retro feel is nice. The room was clean. The staff was friendly. "

"Room was clean. Bed was comfortable. A/C worked well. General condition of property dated. I could tell it was once a magnificent place, now needs some updating."

"It’s was a great stay. Front desk agents were were great and cleaning staff just as great. Property was clean. Thank you will surely come back to stay . "