Ratings based on 518 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Oct 2024
Comment from Hotel Management
25 Nov 2024 by VEGA, Hotel Management
Toute l'équipe vous remercie pour l'attribution de cette très belle note
by A verified traveler
Posted 1 Aug 2024
I recently had the pleasure of staying at this wonderful hotel, and the experience was made exceptional thanks to the outstanding service provided by the staff. From the moment we arrived, we felt warmly welcomed and well taken care of.
Special mention goes to Barbara at the reception desk. She was incredibly helpful during our check-in, ensuring we had everything we needed for a comfortable stay. Barbara went above and beyond, providing excellent recommendations for sightseeing and helping us find all the information we needed to make the most of our visit. Her friendly and professional demeanor truly set the tone for our stay.
In addition to Barbara's fantastic service, Yuri and Anton at the bar also deserve high praise. They were both incredibly welcoming and provided top-notch service throughout our time at the hotel. Their warm hospitality and attentiveness made our evenings at the bar a delightful experience.
Overall, the staff at this hotel made our stay memorable with their exceptional service and genuine hospitality. I highly recommend this hotel to anyone looking for a comfortable stay with friendly and helpful staff.
by A verified traveler
Posted 14 Jun 2024
Unique interior and helpful friendly staff. Happy to stay again and recommend to others
by A verified traveler
Lovely stay
Posted 4 Jun 2024 on HotelsThe location of the hotel was excellent, the staff were very helpful and knowledgeable. The only downside was when using the card for the parking we had to go back to the hotel to hand it back after we had left. Maybe the option of a drop-off box at the parking location would be a better idea. But other than that minor issue the hotel cleanliness, location, was brilliant.
by A verified traveler
Posted 13 May 2024
by A verified traveler
Posted 26 Apr 2024 on Hotels
by A verified traveler
Posted 15 Jan 2024 on Hotels
by A verified traveler
Posted 20 Aug 2023
Comment from Hotel Management
3 Sep 2023 by La Réception, Hotel Management
Madame,Merci pour ce beau 4/5.À bientôt !Cordialement,
by A verified traveler
Posted 19 Aug 2023
We had an extremely small room, could barely walk around the bed, had a small window close to the floor, the room was on the 1st floor only reachable with staircase. The toilets were not working and located less than a meter from the bed with a poor sliding door (zero intimacy). The staff was very unfriendly, not even trying to look for a solution. We saw the staff being absolutely awful with other guests, charging them 5€ per baggage to be stored in the baggage room (even small kid backpacks), in cash only, obviously not willing to give receipts. This hotel is far from being legal in so many aspects!
Comment from Hotel Management
21 Aug 2023 by LA DIRECTION, Hotel Management
Monsieur,Vous avez réservé deux jours avant votre arrivée, nous vous avons attribué la chambre qui était disponible pour cette période, notre personnel vous avez proposé par le biais d'Expedia une autre chambre que vous avez refusé. A aucun moment vous avez signalé le dysfonctionnement des toilettes (notre service technique serait intervenu immédiatement). Nous avons en effet un service bagagerie gratuit pour nos clients et payant pour l'extérieur, Devons nous vous demander l'autorisation ? Croyez vous que si nous n'étions pas conforme aux normes nous aurions l'autorisation d'ouverture ?
by A verified traveler
Posted 12 Jul 2023 on Hotels
Comment from Hotel Management
13 Jul 2023 by La Réception, Hotel Management
Bonjour,L'équipe La Fabrique vous remercie pour la note attribuée.Nous espérons vous recompter parmi nous.Bien cordialement,
