Ratings based on 671 Verified Reviews
4.2 Room cleanliness
4.0 Service & staff
3.9 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Aug 2024 on Wotif
A good option for families. Clean and quiet with many walkable restaurants and shops and public transport nearby. Only disadvantage was the lack of air conditioning during a hot summer which made it more difficult to sleep comfortably
by A verified traveler
Posted 31 Jul 2024 on Hotels
No air con, uncomfortable beds, sofa bed was broken. Not family friendly
by A verified traveler
Posted 24 Jun 2024
Nice property
by A verified traveler
Well worth a visit
Posted 19 May 2024 on HotelsGreat position - near to the confluence area and a twenty minute walk to the old town. Lovely staff - the only complaint would be that the pillows were old and lumpy. We asked for another one - still lumpy. The pillows need a review.
by A verified traveler
Posted 3 Apr 2024 on Hotels
by A verified traveler
Posted 15 Mar 2024
Staff was outstanding. Nice room. They are renovating soon so room are going to improve. Easy access to the city.
by A verified traveler
Posted 25 Jan 2024 on Hotels
by A verified traveler
Stay Between November-April Only
Posted 21 Sep 2023 on HotelsPros:Massively large bathroom and well-stocked-modern.you can open 2 huge windows for circulation. Room is very spacious. Only a 3-minute walk to the tram.
Cons: There is no air-conditioning. Regional and freight trains are just 100+ feet away so it is noisy because you have to have windows open. Loud talking and laughing from other rooms because their windows are open.
by A verified traveler
NO ac winter only your better off on the street
Posted 9 Sep 2023 on HotelsNO AC (trying to sell its green) it is unlivable
Train is passing 10 m from your window
And they have freight trains in all night
Morning kinder-garden under your window
Crying children wake up (if you manage to sleep at all)
by A verified traveler
Posted 2 Aug 2023
Firstly, we arrived to a dead bird and a partially eaten rat by the entrance to the grounds of the hotel. Lovely start.
Secondly, there are homeless people living about 50m from the hotel entrance. They were quiet in fairness, and kept to themselves, but clearly not the greatest area, being right next to the railway track.
Thirdly, we found the bins in our room to be filled with rubbish from the previous tenant, including smelly used nappies, and when we raised this with reception, they refused to empty them and gave us directions to the main bin to empty them ourselves.
Finally, and most importantly, there is a serious health and safety risk when putting down the sofa bed, which resulted in a nasty toe injury. I wanted to report this on departure, but there was nobody in reception at 10am. As we left, all the staff, including the receptionist, were outside smoking. We instead reported the issue via Expedia, but the manager has simply responded that no level of refund will be applicable.
