Ratings based on 352 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Oct 2024
The people who run it ... Merium, Matilda and all the others are EXCELLENT!! They speak English and know everything about Lyon .... just great!
by A verified traveler
Posted 22 Oct 2024
We highly recommend this hotel. The staff was very welcoming and helpful to us especially because our command of French is very limited. The room was charming and very comfortable, very clean and quiet. The breakfast included was perfect and made the mornings start just right. The hotel is located in a perfect area for taking advantage of great food, wonderful museums, shopping and the metro/tram is very close. If we are ever to return to Lyon, this will be our top choice in hotels. Merci beaucoup Hoteleo Charite!
by A verified traveler
Posted 22 Oct 2024
A simple hotel at the end of the road that leads to everything. Easy walking from there. The staff were more than nice. I practiced my French but they also spoke English. For the price it was amazing. I stayed six nights.
by A verified traveler
Posted 12 Oct 2024
The staff were friendly and helpful.
by A verified traveler
Posted 6 Oct 2024
by A verified traveler
Posted 6 Oct 2024
Staff were absolutely lovely and accommodating. I had the ground floor room, which was flush with the road and sidewalk. I was concerned that it would be very noisy, but the double windows effectively eliminated the noise, and the air conditioning unit meant that the room didn’t get stuffy with the windows closed. Lovely continental breakfast in the little ground floor nook. This isn’t the best area of town (nor is it the worst), but as it is by the train/bus station it is very convenient for those who have an early morning departure. Would recommend overall.
by A verified traveler from Millboro
Posted 30 Sep 2024
by A verified traveler
Posted 10 Aug 2024
The property was close to restaurants, shopping and the town. It was a busy road outside but you wouldn’t know that once inside.
The breakfast was very tasty, great coffee and a good choice of breakfast items.
The hotel was very stylish, I felt I had stepped back in time but with a modern twist. Great nights sleep.
Parking was tight but manageable and very safe.
All the staff were very friendly and helpful.
I would highly recommend this hotel.
by A verified traveler
A clean, warm and welcoming place
Posted 6 Aug 2024 on HotelsNever have we felt so welcome and at-home at a hotel as at this one. Myriam and Mathilda were warm, welcoming, pleasant, helpful in many ways, from finding us a room despite our early arrival, helping us with local sightseeing and eating options, stowing away our luggage after checkout.
The room was a bit tight but well laid out and very clean. The air conditioning worked very well, a great plus since our visit coincided with an intense heat wave. The place lacked an elevator, but there was only 1 story so no big deal to walk, and Myriam had whisked our heavy suitcase up the stairs before i even realized what was happening.
The hotel is conveniently located next to the Perrache train and bus station, and well within walking distance to the Vieux Lyon old city and its amazing sights.
Not a luxury hotel but great value for the $. Highly recommended!
by A verified traveler
Posted 31 Jul 2024 on Hotels
