Ratings based on 526 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Avon Lake
Posted 23 Sep 2024
Road noise.
by A verified traveler
Posted 17 Sep 2024
I was very impressed with this property and the staff. They were very friendly and accommodating, and went above and beyond the breakfast was delicious and fully stocked.
by A verified traveler
Posted 5 Sep 2024
breakfast was great
by A verified traveler
Posted 2 Sep 2024
The staff was very nice. The breakfast was great and the hotel is surrounded by 4 lakes. Very nice place. Will for sure be staying again
by A verified traveler
Posted 27 Aug 2024
It becomes a difficult place to get to when traveling the turnpike. No easy way to get on or off from it. Nice views of the lake once you are there!
by A verified traveler
Posted 18 Aug 2024
We just had a quick overnight here during a road trip. It was the perfect place to crash: very clean and comfortable, good continental breakfast.
by A verified traveler
Posted 10 Aug 2024
Booked through Expedia.. Check in & out was a breeze.. hotel smelled very clean, rooms were also very clean, staff were friendly & courteous, parking was free. I would definitely stay here again.
by A verified traveler
Posted 28 Jul 2024
Stayed here for two nights. Check in was smooth and clerk gave me a couple waters which was nice. When I went up to the room it smelled terrible. I went back downstairs and told the clerk and mgr and the mgr comes out with air freshener. I said no that won't do so they put me in another room. I kept getting questioned about what it smelled like as if maybe I wasn't being honest. I went to the next room (hotel was full so glad I could even switch) and much better except for a stain on the comforter. I took it off the bed and used the one from the closet. The beds were very comfortable. Unable to hear sound from bedrooms next to me but sure heard the upstairs guests and people out in the hall. Nice view across the street of a lake and there is a DQ walking distance from there. The breakfast had standard fare. Some of the pastries were expired which I let them know and the next day they were all fresh. When I checked out I mentioned the comforter and the mgr kept saying I should have told them. Not after the response the first time and not when I've been traveling all day. No compensation was offered which I don't like. They were nice and I wouldn't not stay again but it wouldn't be my first choice.
by A verified traveler
Posted 24 Jul 2024
Friendly staff and service
by A verified traveler
Posted 21 Jul 2024
