Ratings based on 2 Verified Reviews

3.5 out of 5
4.5 Room cleanliness
3.5 Service & staff
3.0 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Not Chalet Hotel Turquoise !

Posted 13 Apr 2023 on Hotels
We booked Chalet Hotel Turquoise as we had stayed here before with Nielsen Ski and we had a great experience. Unfortunately our stay this time was not actually in the hotel, but in apartments elsewhere in Belle Plagne - despite our booking confirmation stating it was for the hotel. Having checked the Hotels.com listing, the only mention of separate apartments is a hazy photo (9/16). As such we did not benefit from the Chalet’s facilities or ski-in-ski-out location. Also, the apartment was very small with almost zero storage space for 6 people with ski gear. There was 1 small wardrobe in one room only and only a few hooks for coats downstairs. Ref comfort, one bedroom was so low due to being in the roof that we could only stand in the doorway entrance to the room. The height above the 2nd low level single bed was approx 50cm! The other bedroom housed a very large double bed that meant we had to walk sideways to walk around the bed. There was no room for furniture or clothes in this room. The apartment was for 6 people, yet the allocated ski locker was only for 3 - thankfully our party was only 3 people but our 6ft child struggled to be in the bedroom!. Belle Plagne in general is a good place to stay. It is a great location with good shops, bars, restaurants. Just make sure you get allocated the Chalet Hotel, not the Cassiope Apartments!!
Comment from Hotel Management
9 May 2023 by Altitude Résidences, Hotel Management
Bonjour Clive, We are sorry that your stay did not live up to your expectations. We have indeed completely renovated the Hotel Turquoise and now offer high standard flats. To complete our offer, we also have 3 flats in the Cassiopée residence. These flats have been completely renovated in the same spirit as the Turquoise and benefit from the same services (wellness area, ski locker, equipment, parking space...). They are ideally located in the centre of the resort and at the foot of the slopes. We hope to welcome you back in better conditions. Wishing you an excellent day. Altitude Résidences team
5 out of 5
by A verified traveler

Turquoise is an absolute gem in Belle Plagne

Posted 9 Apr 2023 on Hotels
Amazing ski in ski out hotel. Fantastically placed for ski school drop offs outside the door. Apartments very modern and well equipped. Lovely individual heated ski rooms for each apartment. Nice wellness area too.