Ratings based on 982 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Nov 2024
Loved our stay! Great for the whole family
Comment from Hotel Management
3 Dec 2024 by Gelo, Hotel Management
Hi Elizabeth,Thank you for your wonderful review! We're thrilled to hear you and your family had a great stay. We look forward to welcoming you back again soon!- The Staff at Hotel Indigo La Paz Puerta Cortes
by A verified traveler
Posted 20 Nov 2024
This remodeled property run by IHG is quite nice -
The breakfast options could be improved-
The included breakfast was a choice of a bean burrito or an egg burrito -
When you’re paying $550 US Dollars per night I think you should have more options ?
Comment from Hotel Management
20 Nov 2024 by Gelo, Hotel Management
Hi Russell, Thank you for your feedback. We’re glad to hear you found the remodeled property to your liking. We appreciate your thoughts on the breakfast options and understand how important variety is, especially at this price point. Your comments will be shared with the team as we continuously work to enhance the guest experience. We hope to have the opportunity to host you again and provide an even better stay! - The Staff at Hotel Indigo La Paz Puerta Cortes
by A verified traveler
Posted 13 Nov 2024
Nice beach
Comment from Hotel Management
14 Nov 2024 by Gelo, Hotel Management
Hi Lori,Thank you for your feedback! We're glad to hear you enjoyed the beach. It’s wonderful knowing this part of your stay added to your experience, and we hope to welcome you back soon for more relaxing moments by the shore. If there’s anything you need, don’t hesitate to reach out to our office.- The Staff at Hotel Indigo La Paz Puerta Cortes
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Gelo, Hotel Management
Hi Neydi,Thank you for sharing your feedback. We’re sorry to hear that your experience didn’t meet expectations. Your input is valuable to us, and we’ll use it to make improvements where possible. If there’s anything specific you’d like to share to help us enhance future stays, please don’t hesitate to reach out to our office. We hope for the chance to provide a better experience in the future.- The Staff at Hotel Indigo La Paz Puerta Cortes
by A verified traveler
Posted 8 Nov 2024
The hotel is so peaceful and loved the design of it!
Comment from Hotel Management
11 Nov 2024 by Gelo, Hotel Management
Hi Andrea,Thank you for sharing your experience! We're delighted that you enjoyed the peaceful ambiance and design of our hotel. Creating a relaxing and visually appealing atmosphere is our goal, and it’s wonderful to know we succeeded in making your stay special. We look forward to welcoming you back for another serene visit! If there’s anything you need, don’t hesitate to reach out to our office.- The Staff at Hotel Indigo La Paz Puerta Cortes
by A verified traveler from Calixico
Posted 1 Nov 2024
Amazing place!
Comment from Hotel Management
5 Nov 2024 by Gelo, Hotel Management
Hi Rocio,Thank you for your kind words! We're delighted to hear you enjoyed your stay. We look forward to welcoming you back to our amazing space soon!- The Staff at Hotel Indigo La Paz Puerta Cortes
by A verified traveler
Posted 30 Aug 2024
Fantastic property, very beautiful and clean!
Staff was outstanding, front desk, cleaning crew and all the drivers!!
Comment from Hotel Management
13 Sep 2024 by Nash, Hotel Management
Hi Rebeca, We’re delighted to hear that you enjoyed our property and found our staff outstanding! Thank you for your kind words about our front desk, cleaning crew, and drivers. We look forward to welcoming you back soon!- The Staff at Hotel Indigo La Paz Puerta Cortes
by A verified traveler
Posted 29 Aug 2024
Comment from Hotel Management
13 Sep 2024 by Nash, Hotel Management
Hi Javier, Thank you for the 5-star rating! We're glad you enjoyed your stay. If you have any feedback or suggestions, please let us know. We appreciate your support and look forward to your next visit! - The Staff at Hotel Indigo La Paz Puerta Cortes
by A verified traveler
Posted 27 Aug 2024
The staff are great! We will definitely be coming back! Francisco Demara y Francisco Quiñónez were the best!
Comment from Hotel Management
13 Sep 2024 by Nash, Hotel Management
Hi Karina, Thank you for your kind words! We’re thrilled to hear that Francisco Demara and Francisco Quiñónez made your stay memorable. We look forward to welcoming you back soon!- The Staff at Hotel Indigo La Paz Puerta Cortes
by A verified traveler
Posted 12 Aug 2024
great place to stay
concierge no too smart
Comment from Hotel Management
12 Aug 2024 by Nash, Hotel Management
Hi Mario, Thank you for your feedback! We're glad you enjoyed your stay and appreciate your honesty regarding the concierge service. We'll make sure to address this so that your next visit is even better.- The Staff at Hotel Indigo La Paz Puerta Cortes
