Ratings based on 30 Verified Reviews

2.8 out of 5
55% of guests recommend
3.0 Room cleanliness
3.5 Service & staff
2.4 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 19 May 2024 on Wotif
Good value for money
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Mar 2024 on Orbitz
3 out of 5
by A verified traveler

Posted 19 Dec 2023 on Hotels
The hotel is quite loud because of the busy street below but the staff were really helpful and it was a good location for getting to the airport quickly.
Comment from Hotel Management
19 Dec 2023 by ., Hotel Management
.
4 out of 5
by A verified traveler

Posted 12 Nov 2023
The hotel is nice in location, staff friendliness, cost effectiveness. Due to its surrounding conditions, noise affects our sleep quality in a major way.
Comment from Hotel Management
6 Jan 2024 by d, Hotel Management
thank you for your comments
4 out of 5
by A verified traveler

Posted 30 Jun 2022
this hotel is close to the airport, I stayed there for a few hours since I had another fly. Basic, does have hot water on sink and the area is noise, parties around.
Comment from Hotel Management
13 Aug 2022 by ., Hotel Management
.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Jun 2022
1 out of 5
by A verified traveler

Posted 30 Sep 2021
Narrow rooms
Comment from Hotel Management
1 Oct 2021 by Alexander Palace Hotel, Hotel Management
El Hotel cuenta con una variedad de habitaciones para todo tipo de comodidad, el huésped presentó conformidad y agrado por la habitación que se le mostró, y también contamos con un servicio de telefonía interna para que el huésped nos informe su incomodidad para poder darle una solución, jamás nos llamó hasta la hora de su salida del hotel, expresando de esa manera su conformidad en nuestra estancia, gracias. Saludos cordiales Alexander Palace Hotel Servicio de calidad
2 out of 5
by A verified traveler

Posted 4 Jul 2018
Not impresed with anything. Noise all Night. Rooms diferent than what we reserved. No conditions for a hotel, full of safety issues in the corridors.
3 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Sketchy area!

Posted 5 Apr 2018 on Hotels
More than a hostel with private bedrooms than a hotel! But very close to the airport!
1 out of 5
by A verified traveler from London

Fawlty Towers

Posted 27 Dec 2017
No hot water, and I think the hotel may have been designed by Kafka. Weird breakfast too. At least the staff did their very best to help with my limited Spanish. If you're from south London you'll be at home with all the surrounding fried chicken places.