Ratings based on 941 Verified Reviews

2.9 out of 5
2.9 Room cleanliness
3.3 Service & staff
3.0 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Richmond

Posted 21 Nov 2024
I liked how quiet it was
1 out of 5
by A verified traveler

Posted 19 Nov 2024
Cockroaches
5 out of 5
by A verified traveler

Posted 17 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Sal, Hotel Management
Let me start by thanking you for completing our survey. , We strive to ensure each and every guest experience is satisfying. Please know that we are taking your feedback to heart and focusing on improving., hope you will give us another opportunity to serve you. Sincerely,Salvador CuevasGeneral Manager
1 out of 5
by A verified traveler from Carmichael

Posted 17 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Sal, Hotel Management
Let me start by thanking you for completing our survey. I apologize for not exceeding your expectations, We strive to ensure each and every guest experience is satisfying. Please know that we are taking your feedback to heart and focusing on improving. Again I apologize for the inconvenience during your stay and hope you will give us another opportunity to serve you. Sincerely,Salvador CuevasGeneral Manager
1 out of 5
by A verified traveler

Posted 16 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Sal, Hotel Management
Let me start by thanking you for completing our survey. I apologize for not exceeding your expectations, We strive to ensure each and every guest experience is satisfying. Please know that we are taking your feedback to heart and focusing on improving. Again I apologize for the inconvenience during your stay and hope you will give us another opportunity to serve you. Sincerely,Salvador CuevasGeneral Manager
4 out of 5
by A verified traveler

Posted 16 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Sal, Hotel Management
Let me start by thanking you for completing our survey. , We strive to ensure each and every guest experience is satisfying. Please know that we are taking your feedback to heart and focusing on improving., hope you will give us another opportunity to serve you. Sincerely,Salvador CuevasGeneral Manager
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Nov 2024
5 out of 5
by A verified traveler

Posted 12 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Sal, Hotel Management
Let me start by thanking you for completing our survey. , We strive to ensure each and every guest experience is satisfying. Please know that we are taking your feedback to heart and focusing on improving., hope you will give us another opportunity to serve you. Sincerely,Salvador CuevasGeneral Manager
5 out of 5
by A verified traveler from san bernardino

Posted 11 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Sal, Hotel Management
Let me start by thanking you for completing our survey. , We strive to ensure each and every guest experience is satisfying. Please know that we are taking your feedback to heart and focusing on improving., hope you will give us another opportunity to serve you. Sincerely,Salvador CuevasGeneral Manager
2 out of 5
by A verified traveler

Posted 11 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Sal, Hotel Management
Let me start by thanking you for completing our survey. I apologize for not exceeding your expectations, We strive to ensure each and every guest experience is satisfying. Please know that we are taking your feedback to heart and focusing on improving. Again I apologize for the inconvenience during your stay and hope you will give us another opportunity to serve you. Sincerely,Salvador CuevasGeneral Manager