Ratings based on 835 Verified Reviews
3.0 Room cleanliness
3.5 Service & staff
3.1 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Dec 2024
by A verified traveler
Posted 19 Dec 2024
Not much to like except convenience to Galveston. But even that was somewhat difficult with all the I45 construction. The property was very unkept from peeling dirty paint outside to trash and debris in entry and hallways. The floor in our room was so yucky we put paper napkins on all the splotches we definitely didn’t want to step in. Only saving grace was bed linens seemed clean! It was a pre cruise overnighter so we were in and out as soon as possible. Will not be returning
Comment from Hotel Management
10 Jan 2025 by Recordo Rediresponse Specialist, Hotel Management
Hello Sherry, Thank you for taking the time out of your busy day to share your feedback regarding your experience at the Red Roof Inn La Marque. Though you were pleased with the cleanliness of our linens, it's saddening to hear that you encountered peeling paint, unclean conditions along with other highlighted issues that hindered your stay. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. Sincerely, RecordoRed Roof Management RediResponse Specialist
by A verified traveler from Lumberton
Posted 15 Dec 2024
Excellent service
by A verified traveler from Lumberton
Posted 18 Nov 2024
Excellent service
by A verified traveler from Bryan
Posted 6 Nov 2024
Close to Galveston good size room
by A verified traveler
Posted 3 Nov 2024
The employees was very nice and helpful and convenient and not to far to where i was going for the two days i was in town
by A verified traveler from Godley
Posted 2 Nov 2024
Older building but not terrible. Horrible smell in hallway to our room. Everything was clean. Very large room. We would stay again.
Comment from Hotel Management
14 Nov 2024 by Kerry-Lee RediResponse Specialist, Hotel Management
Dear Ruby,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN LA MARQUE. I was glad to read you liked that we were clean and you liked our spacious room. However, you were displeased with the unpleasant smell in the hallway.Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kerry-Lee Red Roof ManagementRediResponse Specialist
by A verified traveler
Posted 4 Oct 2024
Nice pool and very quiet.
Comment from Hotel Management
6 Oct 2024 by Recordo, Rediresponse Specialist, Hotel Management
Hi Candy,Thank you for taking the time to complete our guest survey. We appreciate your 5/5 score and comments regarding your recent stay at the Red Roof Inn La Marque. I'm happy you liked our pool and quiet environment. Red Roof always enjoy hearing about the positive experiences our guests have at our hotels.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist
by A verified traveler from Bella Vista
Posted 14 Sep 2024
Bathroom was a mess and needed some plumbing work
by A verified traveler
Posted 28 Aug 2024
Love the pool area and staff.