Ratings based on 973 Verified Reviews

4.0 out of 5
87% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 30 Jul 2024
Kind and helpful staff. Is close to Gibraltar border and bus stop. Only sad thing was the AC in our room didn’t work and we went in July.. they did nothing to help us with that, such as provide a fan, check on it, etc.
4 out of 5
by A verified traveler

Posted 11 Jul 2024
Very good value. The hotel is very nice & clean. The staff was very helpful and accommodating. The area around the hotel was not so nice, but it was only a short distance to the shoreline, which is scenic and nice.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Jun 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Jun 2024 on Hotels
5 out of 5
by A verified traveler

Posted 25 Jun 2024 on Travelocity
Not what we expect for a Marriott property. The hotel seems old and in need of updates. The area is full of buildings that are ugly and also in need of repair. There was nowhere to eat after 10 pm when we arrived. The reception said we could not even order a pizza.
5 out of 5
by A verified traveler from GIG HARBOR

This traveler left a rating score only Posted 24 Jun 2024 on Travelocity
2 out of 5
by A verified traveler

Posted 24 Jun 2024 on Orbitz
Dingy little rooms.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Jun 2024 on Hotels
2 out of 5
by A verified traveler

Posted 5 Jun 2024
Not that great - 0 flexibility when I tried to cancel the booking within a few hours of making it, despite it being the norm of allowing cancellations within the first 24 hours. I later needed to change my reservation to be only one of the two days I booked, and they made me go through the travel agent that I booked (Expedia) instead of just doing this themselves. The room itself is fine but has little soundproofing, with doors slamming waking you up through the night. The room wasn’t well cleaned (I had hairs on the bath tub) and the shower gel dispenser was empty. The corridor of my room also had a strong smell of cigarette smoke when I arrived. Breakfast is acceptable for the €14 fee. The hotel is also quite a long walk from the gib border, you basically need a €6 taxi to get there. Not sure I’d rush back.
3 out of 5
by A verified traveler from North Logan

This traveler left a rating score only Posted 4 Jun 2024