Ratings based on 117 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 May 2024
We have enjoyed this rather remote oasis twice now. It may become our regular retreat.
by A verified traveler
Posted 14 May 2024
A very beautiful place to visit with your significant other. Very romantic ❤️
by A verified traveler
Posted 9 Nov 2023 on Hotels
by A verified traveler from dallas
Posted 21 Jun 2023
It has a great view of the lake, and its gardens are beautiful. The room where I stayed was mostly or completely made of real materials. I loved it. Staff was amicable, and I spent a great time at the property. I am looking forward to go back to Santa Maria Resort.
by A verified traveler
Posted 22 Apr 2023 on Hotels
Very clean and quiet and beautiful. We stayed in the room with a king size bed and the only negative was no comfortable sitting area other than the terrace. There was plenty of room for a pair of chairs and table.
by A verified traveler
Just one small glitch in a lovely stay . . .
Posted 16 Feb 2023 on HotelsIt was our third stay at this hotel, and we find it a perfect place for a romantic getaway. The rooms are comfortable, the gardens lovely, the food in the restaurant excellent, and everything wonderful for a relaxing visit. We will be going again.
The only downside of our visit this time was a confusing new policy of requiring a cash deposit to keep a tab open for charging food at the restaurant to our room. This we did, and were assured that if the charges exceeding our deposit, that we could simply pay the difference at check-out. Thus we were very surprised by a knock on our door at a very inopportune moment in the evening that we needed to pay for our dinner because the charge exceeded the deposit.
This was the only downside of our visit, and because of what appears to us as a poorly thought and executed new policy by management.
In spite of that, it was a lovely way to spend Valentine's Day for the two of us.
by A verified traveler
Posted 18 Jan 2023 on Hotels
Comment from Hotel Management
29 Jan 2023 by Victor, Hotel Management
Thank you for your preference in Santa Maria Resort.
by A verified traveler
Gorgeous Grounds
Posted 4 Sep 2022 on HotelsGorgeous grounds, good food, heated swimming pool and spacious cabins. Love the proximity to the lake.
Comment from Hotel Management
20 Oct 2022 by Maria, Hotel Management
Hello Tulio, thank you very much for sharing these lovely pictures. We're glad you enjoyed your stay with us. Hope to have you back again soon!
by A verified traveler
Posted 30 Jul 2022
They gave us a dirty cabin. There was even rat poo in one of the beds.
by A verified traveler
Posted 29 Jun 2022
The hotel has the best view of the lagoon, green areas are beautiful. Very nice 👍
Comment from Hotel Management
3 Aug 2022 by Santa María Resort, Hotel Management
Hello Ana, thank you very much for your review. We're glad you enjoyed your stay with us and we hope to have you back again soon.
