Ratings based on 460 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Nov 2024
We arrived for late check in. There was a box with a phone. We called and were given a code to retrieve our key from a box. We let ourselves into our room, entered all the way past the living area and kitchen to the bedroom before realizing it was occupied -- with personal items on the bed, thankfully whoever's room it was was away! Back to the phone we were directed to another locked box with a code to find a master key to let ourselves into the room next door. It had a broken blind, low quality - hard and uncomfortable pillows, crappy bed with questionable bedding. A handicap room -- the shower was wheelchair accessible, but the shower curtain didn't reach the floor so water got all over the bathroom -- not safe for anyone. And worse, there was a bunch of hair left behind from someone else in the shower! We were uncomfortable, and felt unsafe all night. In hindsight should have left and found something else. Overall an outdated and "cheap" dirty motel. An overall horrible experience!
Comment from Hotel Management
21 Nov 2024 by dsw, Hotel Management
Mary,So sorry to read this. I only wish you would have reached out while you were here, so I could have taken care of things. So sorry for your inconvenience.Debbie
by A verified traveler
Posted 7 Nov 2024
It was lovely and close to the beach.
Comment from Hotel Management
7 Nov 2024 by dsw, Hotel Management
Thanks so much and safe travels!Debbie
by A verified traveler
Posted 28 Oct 2024
It was located in a very nice area. Five minutes away from the beach. 😊
Comment from Hotel Management
29 Oct 2024 by La Jolla Riviera, Hotel Management
Thank you for the feedback. We hope to see you again.
by A verified traveler
Posted 25 Oct 2024
The property was in a quite residential area. The room and all amentias were out dated. The room overall was a good size but I felt like I was in the 80's.
Comment from Hotel Management
25 Oct 2024 by dsw, Hotel Management
Yes, our facility is mid century modern, retro 80s' style.Thanks
by A verified traveler
Posted 12 Oct 2024
Excellent place. Second time stay. All is great but it doesn't have a USB charger outlet. It really should get this upgrade. Last time i brought my own, this time i didn't. So i turned off the phone to save battery !
Comment from Hotel Management
12 Oct 2024 by dsw, Hotel Management
Great idea, we will look into this.Hope we will se you again soon!Debbie
by A verified traveler
Posted 12 Oct 2024
Nicely maintained, friendly and caring staff, quiet residential area with easy access to shopping, dining and the beach
Comment from Hotel Management
12 Oct 2024 by dsw, Hotel Management
Thanks so much for your feedback.Have a great weekend!Debbie
by A verified traveler
Posted 24 Sep 2024
Comment from Hotel Management
29 Sep 2024 by dsw, Hotel Management
Thanks for your feedback and have a great day!
by A verified traveler
Posted 21 Sep 2024
a quiet area easy walking to Beach &La Jolla Cove
Comment from Hotel Management
21 Sep 2024 by dsw, Hotel Management
Thanks for your feedback.
by A verified traveler
Posted 21 Sep 2024
Comment from Hotel Management
21 Sep 2024 by dsw, Hotel Management
Thanks for your feedback.Have a great day!
by A verified traveler from San Pedro
Posted 14 Sep 2024
This is an apartment complex with some units used as hotel rooms. The complex is cute and quiet and in a great area where you can walk to La Jolla Shores and restaurants. I only stayed for one night; it would be perfect for a longer stay since you have a full kitchen. There is no A/C and the weekend I stayed it was very very hot so the living room area never got cool but fan in bedroom window did manage. Tiny complaint is that window shades did not close all the way to room was not dark. Very comfortable and I will definitely come back if I travel to this area.
Comment from Hotel Management
17 Sep 2024 by dsw, Hotel Management
Thanks for your feed back. We do appreciate them and will look into them today.Debbie
