Ratings based on 291 Verified Reviews
3.7 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Oct 2024
Helpful check in staff when we found our reservation had been cancelled for unknown reason.
Outdoor lighting not on when completely dark at night. Safety hazard. Front desk staff said they could not turn on the lights, it was automatic. Ridiculous.
Comment from Hotel Management
4 Nov 2024 by Lisa , Hotel Management
Hey, Barbara! Thank you so much for rating us. As per the feedback, we can see that you are not completely satisfied with our services, we have notified the concern with our significant team to ensure a comfortable stay in the future. Regards, Lisa
by A verified traveler
Posted 22 Oct 2024
Comment from Hotel Management
24 Oct 2024 by Lisa, Hotel Management
Hey, Breanna! Thank you for taking your precious time to rate us. We will be working even harder to make your stay memorable. Regards, Lisa
by A verified traveler
Posted 21 Oct 2024
This VERY old property has not been kept up.
Comment from Hotel Management
24 Oct 2024 by Lisa, Hotel Management
We are sorry for the inconvenience caused to you, Melinda! We will surely look into this issue and will put our best efforts to enhance your experience. Regards, Lisa
by A verified traveler
Posted 20 Oct 2024
Rooms dirty. Needs upgrade. No trashcan anywhere in room. Large number of oilfield(?) workers staying and were extremely loud and drunk outside with loud music and vehicles revving engine until 5:30 AM. AC also very loud.
Comment from Hotel Management
24 Oct 2024 by Lisa, Hotel Management
Sincere apologies, Tamra! We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, Lisa
by A verified traveler
Posted 20 Oct 2024
An oasis in harsh Texas elements just as good as other higher priced hotels in the area
Comment from Hotel Management
24 Oct 2024 by Lisa , Hotel Management
Hey, George! Pleased to know you had an awesome stay with us. This is something which always encourages us to serve you even better. Looking forward to hosting you soon. Regards, Lisa
by A verified traveler
Posted 19 Oct 2024
We had confirmation and documentation of our stay and was told our reservation was cancelled. We had no notification of this and they did not care! Left to find another hotel all on our own with no assistance and late at night! Absolutely disgusting! I will never book this place again and hope Expedia takes it out!!
Comment from Hotel Management
24 Oct 2024 by Lisa, Hotel Management
Hi, Jody! We are apologetic for the unpleasant experience you had with us. Your feedback has been duly noted and we shall put in our continuous efforts to ensure a better experience in the future. Regards, Lisa
by A verified traveler
Posted 17 Oct 2024
The wifi internet never worked in our room. We got lots of excuses and saying they didnt know whats wrong or there was a full outage (but lobby internet worked). At checkout, the guy (one i hadnt talked to before) said, "yes. They are getting fiber to help as only half of the place gets internet and other half doesnt).
All they had to do was let me know at the beginning that this was the reason, not baloney excuses.
Also, their cable was extremely shoddy in one room and was broken (wouldnt turn on) in the other room.
Comment from Hotel Management
18 Oct 2024 by Dewi, Hotel Management
Hi, Lynn! We regret the unpleasant experience you had with us. We are continuously working for improvements. Looking forward to serving you better. Regards, Dewi
by A verified traveler
Posted 16 Oct 2024
Older motel, not updated and non working T.V
Comment from Hotel Management
18 Oct 2024 by Dewi, Hotel Management
Hi, Christy! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Dewi
by A verified traveler
Posted 15 Oct 2024
Comment from Hotel Management
18 Oct 2024 by Barbara, Hotel Management
Hi, Jacob! Thanks a lot for staying with us. Hope to host you soon. Looking forward to your continuous love and support. Regards, Barbara
by A verified traveler
Posted 15 Oct 2024
NEVER AGAIN!! Hot shower & clean Dark room is all you get.
Check in is 3pm on a hot fall day, the A/C is not on at all. The ice box is unplugged It takes over 24 hrs. for them to freeze any thing. The TV has only reruns and buy cr*p channels. no news or local channels. I was told it needed to be reset. It was still resetting when I left. The internet did not work in the room or outside. I went to the office and signed on. IT IS NOT FREE INTERNET! (1hr. only). The people are nice but, how many times do you excuse the Patels? This was the start of an ANNUAL FESTIVAL. They expect to be sold out. NO reason not to be ready. I'm sure they are sold out for the next 17 days.
OYO standards must be lower than MOTEL 6.
You don't save anything by staying here.
Comment from Hotel Management
18 Oct 2024 by Dewi, Hotel Management
Sincere Apologies, Rick! We are disappointed to see our guest's dissatisfaction, however, we would love to understand the reason behind the issue you have faced to enhance your experience with us. Hope to hear from you shortly. Regards, Dewi
