Ratings based on 979 Verified Reviews
3.7 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Sep 2024
Moldy caulking and cracked shower surround in the bathroom.
by A verified traveler
Posted 27 Sep 2024
Good service
Comment from Hotel Management
27 Sep 2024 by Erin, Hotel Management
Thank you for taking the time to review your stay with us at Super 8, we appreciate your feedback. I am happy that you found us to have good service. I will share your remarks with the rest of our team and we hope to see you again in the future.
by A verified traveler
Posted 24 Sep 2024
The room we had was like a dungeon. Supposed to be a king suite. The sink light bulb went out and the desk said they had no one on duty that could change a light bulk. At check out the lady said they would provide a discount. That didn't happen. I would never stay there again.
Comment from Hotel Management
24 Sep 2024 by Erin, Hotel Management
Thank you for taking the time to review your stay with us at Super 8, we appreciate your feedback. I am very sorry to hear the light bulb burnt out during your stay and the desk clerk did not offer to change this out for you. I apologize this was your experience while staying with us and thank you for letting me know about this issue so we can prevent this from happening in the future. I hope you will give us another chance to better serve you and give you a better experience in the future.
by A verified traveler
Posted 23 Sep 2024
Our reservations were made more than a month in advance, where we booked two rooms. Not not only were our rooms on opposite ends of the hallways they were on different floors. I personally spoke with a live person when the I checked on the reservations. Clerk on duty refused to get us rooms closer together when we checked in shortly after 3:00 p.m. We make a trip to LaGrande once a year; we will not be staying at the Super 8 by Wyndam next year.
Comment from Hotel Management
24 Sep 2024 by Erin, Hotel Management
Thank you for reviewing your stay with us at Super 8, we appreciate your feedback. I am very sorry to hear that we were unable get your rooms in closer together, we do our best if we have such requests to accommodate to them. However certain circumstances such as other guests checking in earlier in the week occupying those rooms already and we were at full occupancy the nights of your stay prevents us from doing so. I do sincerely apologize again and hope you will give us another chance to serve you better in the future.
by A verified traveler
Posted 21 Sep 2024
The room is kind of dark
Comment from Hotel Management
23 Sep 2024 by Erin, Hotel Management
Thank you for taking the time to review your stay with us at Super 8, we appreciate your feedback. I am sorry to hear your room was dark and I will look into what we can do to remedy that. Thank you again for your feedback we always appreciate knowing about areas needing improvements. We hope to see you again for future stays.
by A verified traveler
Posted 21 Sep 2024
This was the nicest Super8 we have ever stayed. Very impressive.
Comment from Hotel Management
23 Sep 2024 by Erin, Hotel Management
Thank you for taking the time to review your stay with us at Super 8, we appreciate your feedback. I am so happy to see you felt we were the nicest Super 8 you have ever stayed at it is always nice to get such positive feedback. I will share your comments with the rest of my staff and I am sure your remarks will be encouraging. We look forward to the next time you stay with us.
by A verified traveler
Posted 21 Sep 2024
Biggest con was no elevator, which can really be an issue if you’re staying multiple nights and need to bring more than a couple bags. Hot tub and pool was nice- pool was heated. Breakfast was grab and go but was decent. Overall, recommend for the price.
Comment from Hotel Management
23 Sep 2024 by Erin, Hotel Management
Thank you for taking the time to review your stay with us at Super 8, we appreciate your feedback. I am happy to see that you enjoyed the pool and breakfast, however apologize we do not have an elevator for our guests staying on the upper floor. We hope that we will see you stay with us again in the future.
by A verified traveler
Posted 19 Sep 2024
Loud, dirty, old. Would not recommend.
Comment from Hotel Management
23 Sep 2024 by Erin, Hotel Management
Thank you for taking the time to review your stay with us at Super 8, we appreciate your feedback. I am sorry to see you felt we were loud, dirty, and old. Here at Super 8 we strive to give every guest a good experience and I apologize we did not meet your expectations. We hope you will give us another chance in the future to better serve you.
by A verified traveler
Posted 17 Sep 2024
Comment from Hotel Management
17 Sep 2024 by Erin, Hotel Management
Thank you for taking the time to review your stay with us at Super 8, we appreciate you feedback. Here at Super 8 we strive to meet our guests expectations and I am sad to see we did not meet yours. We hope you will give us another chance in the future to better serve you.
by A verified traveler
Posted 16 Sep 2024
Comment from Hotel Management
17 Sep 2024 by Erin, Hotel Management
Thank you for taking the time to review your stay with us at Super 8, we appreciate your feedback. I am happy to see you enjoyed your stay with us and we look forward to you staying with us again in the future.
