Ratings based on 691 Verified Reviews

4.3 out of 5
91% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 27 Oct 2024
Very nice and clean Hotel, well contacted 2 mins walinh from the train station. Staff was so helpful and welcoming, especially the reception manager, i had a small problem with my room then she directly changed it.
4 out of 5
by A verified traveler from Reading

This traveler left a rating score only Posted 18 Sep 2024
5 out of 5
by A verified traveler

Posted 16 Sep 2024 on Hotels
Very nice and accommodating front desk. We really enjoy Tours.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Sep 2024 on Hotels
5 out of 5
by A verified traveler

Posted 1 Sep 2024 on Hotels
Hotel super bom! Nós adoramos nossa estadia!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Aug 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Aug 2024 on Hotels
4 out of 5
by A verified traveler

Posted 14 Aug 2024
Everything was great except we heard chairs being dragged around at 6:30 am (likely for breakfast)…we were in room 502.
Comment from Hotel Management
17 Aug 2024 by Artist, Hotel Management
Dear,Thank you for completing our survey regarding your recent stay with us.Your presence with us is very important, and so is your feedback. By sharing what you enjoyed about your stay, and how we can improve, you help us provide a better experience for you and other guests in the future. We hope you will return to stay with us again soon.We apologize for this incident.Once again, thank you for taking the time to complete our survey. We appreciate your loyalty to our brand.Sincerely,Best Western Plus L'Artist Hotel
4 out of 5
by A verified traveler

Posted 9 Aug 2024
Une nuit passee a Tours en famille, hotel tres bien situe, parking facile.
Comment from Hotel Management
12 Aug 2024 by Artist, Hotel Management
Bonjour,Merci pour votre avis,Nous espérons vous revoir très prochainement dans notre hôtel !Bien à vous,L'Artist
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Aug 2024 on Hotels