Ratings based on 989 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
Beautiful property and location! The food at the restaurant was delicious and they had a great happy hour! Staff was wonderful!
by A verified traveler from Lancaster
Posted 23 Nov 2024
Beautiful property. We loved the breakfast and happy hour and the pools/tubs. Nice shower. Our room was a little close to the busy street and a little noisy but not a big deal.
by A verified traveler
Posted 20 Nov 2024
Beautiful property with view of Arenal from our patio.
by A verified traveler
Posted 20 Nov 2024
Thermal spas and pools are clean. Easy to book excursions
by A verified traveler from OLDSMAR
Posted 18 Nov 2024
by A verified traveler
Posted 16 Nov 2024
A high quality hotel with bungalows set in impeccably manicured gardens with beautiful flowers and birdlife. Rooms were large and scrupulously clean, decor slightly plain. Staff were generally helpful and curteous, but we did have one problem in the restaurant with slow service which revealed the customer is not always seen to be right in this hotel! I read a recommendation to stick to the Costa Rican dishes, which we found to be good advice.
by A verified traveler
Posted 15 Nov 2024
Servicio Excelente
by A verified traveler
Posted 15 Nov 2024
Great room. The private hot tub was really nice. Thermal pools and sauna also really nice. On site restaurant has very good food.
by A verified traveler
Posted 12 Nov 2024
Everything convenient and good practice
Comment from Hotel Management
12 Nov 2024 by HAC, Hotel Management
Thank you so much for choosing us as your place to stay in La Fortuna and near the Arenal Volcano. We hope you had a memorable visit and enjoyed exploring everything the area has to offer. Your satisfaction is our priority, and we’re glad to have had the opportunity to host you
by A verified traveler from Laval
Posted 11 Nov 2024
View of the volcano from the terrace and gardens with the birds
Comment from Hotel Management
12 Nov 2024 by HAC, Hotel Management
Dear Cristian,The Volcano Lodge team sincerely thanks you for your kind words. It’s wonderful to know that you enjoyed the breathtaking views of the volcano from our terrace and gardens, and that the natural surroundings along with the lively local birdlife provided a peaceful atmosphere during your stay. Every detail of our environment and facilities is designed to create a unique experience, and it’s rewarding to hear that you appreciated the serenity and beauty surrounding our property. It would be a pleasure to welcome you back for another memorable stay, where you can once again reconnect with the tranquility of this special place.Warm regards, The Volcano Lodge Team
