Ratings based on 646 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Nov 2024
Beautiful place ,love it
Comment from Hotel Management
11 Nov 2024 by Wdilvia, Hotel Management
Thank you for taking your time and giving us feedback, we really appreciated it.
by A verified traveler
Posted 4 Nov 2024
Superbe
Comment from Hotel Management
4 Nov 2024 by Wdilvia, Hotel Management
Thank you so much for your kind words! We're thrilled to hear you had a superb experience. If there's anything else we can do for you, please let us know!
by A verified traveler from LA URUCA
Posted 3 Nov 2024
Hotel located in La Fortuna downtown, walking distance to restaurants, clean, green areas inside and around property. Staff is very welcoming. Good and decent Breakfast. Nice hotel for short and affordable stays. If you are looking for hot springs and pools you will need to go to a different place.
Comment from Hotel Management
4 Nov 2024 by Wdilvia, Hotel Management
Carlos. Thank you so much for your kind review! We're delighted you enjoyed our convenient location in La Fortuna and found our property clean and welcoming. We're especially glad our staff made you feel at home, and that you enjoyed the breakfast and green surroundings. Our aim is to provide a comfortable and affordable stay, and we’re happy to have met your expectations! For guests looking for hot springs and pools, we’re always happy to share recommendations nearby. We hope to welcome you back for another memorable stay in La Fortuna!"
by A verified traveler
Posted 31 Oct 2024
The Staff were all amazing, always ready to help you or answer questions!!
Comment from Hotel Management
4 Nov 2024 by Wdilvia, Hotel Management
Carol. Thank you so much for your wonderful feedback! We’re thrilled to hear that our team made a positive impression and was able to assist you with any questions you had. Providing excellent service is our top priority, and it’s always rewarding to know we succeeded. We hope to welcome you back soon for another great experience!
by A verified traveler
Posted 29 Oct 2024
This property is very eco centric, it’s a small hotel but cute and cozy. The staff is very friendly and the rooms are great if you are looking for a stay where you can have a place to sleep comfortably, is not a big hotel with much to offer but for the price it was amazing! Everything is close from the downtown area, restaurants, coffee shops, shopping, souvenirs, ice cream, supermarkets, and more!
Comment from Hotel Management
4 Nov 2024 by Wdilvia, Hotel Management
Omayra. Thank you so much for your wonderful feedback! We’re thrilled to hear that our team made a positive impression and was able to assist you with any questions you had. Providing excellent service is our top priority, and it’s always rewarding to know we succeeded. We hope to welcome you back soon for another great experience!
by A verified traveler from Santa Rosa
Posted 25 Oct 2024
We had a wonderful stay , and everyone was extremely helpful!
Comment from Hotel Management
25 Oct 2024 by Wdilvia, Hotel Management
Gabriele. Thank you so much for your kind words! We're thrilled to hear that you had a wonderful stay and that our team was able to make your experience enjoyable. Your feedback motivates us to keep delivering excellent service. We look forward to welcoming you back soon!
by A verified traveler
Posted 27 Sep 2024
The location was walking distance to town. The grounds were beautiful. Staff was very responsive to my inquiries and helped arranged shuttles. Would definitely stay here again
Comment from Hotel Management
27 Sep 2024 by Wdilvia, Hotel Management
Thank you so much for your kind words! We're thrilled to hear that you enjoyed our convenient location, the beauty of our grounds, and that our staff could assist you with your inquiries and shuttle arrangements. It was a pleasure having you with us, and we look forward to welcoming you back again soon!
by A verified traveler
Posted 25 Sep 2024
The staff were so great
Comment from Hotel Management
26 Sep 2024 by Wdilvia, Hotel Management
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our staff. Providing excellent service is always our top priority, and your feedback truly motivates us to keep up the good work. We hope to welcome you back soon!
by A verified traveler
Posted 12 Sep 2024
The stuff was very friendly helpful! Room service was excellent! Clean !!
Comment from Hotel Management
16 Sep 2024 by Wdilvia, Hotel Management
Thank you so much for your wonderful review! We're thrilled to hear that you found our staff friendly and helpful, and that you were pleased with the excellent room service and cleanliness. It was a pleasure having you as our guest, and we hope to welcome you back soon!
by A verified traveler
Posted 8 Sep 2024
Great service!!
Comment from Hotel Management
8 Sep 2024 by Wdilvia, Hotel Management
Marco. Thank you for taking your time and give us feedback, we really appreciated.
