Ratings based on 711 Verified Reviews

4.4 out of 5
89% of guests recommend
4.4 Room cleanliness
4.6 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 30 Oct 2024
better than expected with good service
4 out of 5
by A verified traveler

Posted 28 Oct 2024
Great views! very remote and out the way of everything rooms are dated but property is gorgeous! room service does not exist swimming area is wonderful restaurant and breakfast was ok service was minimal would stay again just for the views and price point
5 out of 5
by A verified traveler

Posted 21 Oct 2024
Awesome place, you have the Arenal Volcano and Lake next to you!!!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Oct 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Oct 2024
5 out of 5
by A verified traveler

Posted 17 Oct 2024
The staff was very helpful and friendly, the hotel has the most beautiful view, definitely coming back
5 out of 5
by A verified traveler

Posted 6 Oct 2024
Amazing view and very clean
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Sep 2024
5 out of 5
by A verified traveler

Posted 27 Sep 2024
Property is very beautiful. The staff is wonderful
3 out of 5
by A verified traveler from Los Barnechea

Posted 21 Sep 2024
I recently stayed at this hotel, nestled in the mountains, and was blown away by the stunning views of the lake and Arenal Volcano. The rooms are clean and functional, perfect for a comfortable stay. While they may not be luxurious, the price is fair and reasonable. One important note to consider is that a car is highly recommended to get around, as the hotel's location is somewhat remote. Overall, I would definitely recommend this hotel to anyone looking for a peaceful retreat with breathtaking views. The staff was friendly and helpful, and the amenities were sufficient for our needs. Pros: - Stunning views of the lake and Arenal Volcano - Clean and practical rooms - Fair price Cons: - Remote location requires a car for transportation