Ratings based on 98 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
3.7 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 May 2024
by A verified traveler
Posted 4 Apr 2024
10/10 The staff was friendly. Rooms were clean and ready by 3pm and the breakfast is awesome! Will be back
Comment from Hotel Management
12 Apr 2024 by ., Hotel Management
Thank you so much for your comments, we are very happy to know that you had a good time with us, and can't wait to have you here again!
by A verified traveler
Disappointed with Eco Arenal Hotel
Posted 22 Mar 2024 on HotelsWe were quite disappointed with the accommodations. The rooms were old and had a musty odor. There was quite a bit of mold and mildew on the ceiling of the bathrooms.
The breakfast was okay and there was a beautiful view of the volcano from the dining area.
Comment from Hotel Management
25 Mar 2024 by ., Hotel Management
Thank you very much for your comment, we will work on our improvement areas.
by A verified traveler
Posted 6 Mar 2024 on Travelocity
We loved our recent stay at the Eco Arenal Hotel. The room was clean with a patio overlooking the creek and jungle. We walked the beautiful grounds and gardens every night and admired the hummingbirds and flowers. We could hear howler monkeys in the distance, but never saw them. The breakfast included everything from local foods to pancakes. The staff was very helpful, friendly, and attentive. The restaurant across the street (Mary's) was also excellent for dinner. I highly recommend this hotel.
Comment from Hotel Management
13 Mar 2024 by ., Hotel Management
thank you very much, we are happy that you had a god time.
by A verified traveler from Scarborough
Posted 7 Feb 2024
Access lot of potholes. But loved proof birds and garden.
Comment from Hotel Management
13 Mar 2024 by ., Hotel Management
thank you very much for your comment.
by A verified traveler
Posted 12 Jan 2024
by A verified traveler
Posted 9 Jan 2024
by A verified traveler from Greeley
Posted 7 Jan 2024
by A verified traveler
Posted 6 Jan 2024
It has a family feeling! Friendly staff, the facilities are simple and eco friendly, and you feel connected with nature.
Comment from Hotel Management
25 Mar 2024 by ., Hotel Management
thank yo so much for your reviews, we are pleased to know that you had a god time with us
by A verified traveler
Posted 3 Jan 2024
clean rooms, good breakfast, friendly recepionist
Comment from Hotel Management
25 Mar 2024 by ., Hotel Management
Thank you so much for your reviews, we are pleased to know that you had a good time with us
