Ratings based on 280 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jan 2025
by A verified traveler
Posted 5 Jan 2025
My family loved at our stay at Casa Del Rio. Everything was very clean and the staff was friendly and helpful. Only complaint was the water slide was not running while we were there, but we loved our private hot tub on our patio! Would definitely stay again.
by A verified traveler
Posted 2 Jan 2025
by A verified traveler
Posted 31 Dec 2024
The facility is unique and beautiful.
by A verified traveler
Posted 30 Dec 2024
Staff were attentive to any questions or issues we had and were there right away. We arrived in the dark and were told we would get a tour of the property the next day but never received that. We toured ourselves and the property is quite pretty, some construction happening while there. The restaurant was okay.. we had better food off the resort. The resort itself is gated which made it feel very safe and the rooms are very private which was nice!
by A verified traveler
Posted 27 Dec 2024
Lovely place. Helpful staff, esp Maria on the front desk.
by A verified traveler
Posted 24 Dec 2024
My family and I really enjoyed our stay here. It was very peaceful, clean, and the staff made our visit even more memorable!
by A verified traveler from West Kelowna
Posted 20 Dec 2024
What a wonderful stay in the rainforest next to a river…..staff were so helpful and the restaurant had delicious food. The grounds are beautiful and lit up at night to feel so magical. $4.00 cab ride to Fortuna.
We will definitely return.
by A verified traveler
Posted 18 Dec 2024
by A verified traveler
Posted 11 Dec 2024
The property was amazing! The staff was friendly and personable. I would totally recommend this property. The food was good. The property was beautiful. It was safe. I wish it was all inclusive.
