Ratings based on 179 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
The property is on very beautiful grounds. At the end of a dirt road. Secluded and felt safe. We stayed in upstairs room with a comfortable king sized bed. Breakfast was included and cooked fresh.
Comment from Hotel Management
7 Jan 2025 by Hotel Aunty Arenal Lodge, Hotel Management
Thank you for your feedback, we hope see you soon
by A verified traveler from Pawtucket
Posted 9 Nov 2024
Aunty Arenal Lodge was wonderful! It was secluded but only a few minutes away from town.
I booked after reading reviews about cats on the property. They have a small dog, a sweet cat, & a handful of chickens.
The property was dark at night and didn't have a lot of signage, but the gentleman working pointed where to go. Parking was very convenient & they had umbrellas ready.
My room had 2 decks with chairs. The front deck was connected to the stairwell that went straight to the path to the office and lot, while the back deck was private and shared with the room next door. Both had cameras, which made me feel secure.
The shower was clean & had hot water. The blackout curtains were useful.
The lady working there made a fresh traditional breakfast of eggs, meat, rice, beans, toast with fruit jam, coffee & fruit juice. It was all delicious & served right by the two pools, surrounded by beautiful foliage.
They turned on the pools after breakfast and moved a chair over for me. The observation deck had comfortable looking hammocks & a great view of the Arenal Volcano.
The entire experience was a joy. I loved sitting on the deck listening to the rain & petting the sweet little cat at night. He was absolutely lovely and made it peaceful trip and helped soothe my soul.
Comment from Hotel Management
14 Nov 2024 by Aunty Arenal Lodge, Hotel Management
Thank you for your feedback we hope see you soon
by A verified traveler
Posted 30 Sep 2024 on Hotels
Comment from Hotel Management
14 Nov 2024 by Aunty Arenal Lodge, Hotel Management
Thank you for your feedback we hope see you soon
by A verified traveler
Posted 23 Aug 2024
Comment from Hotel Management
25 Aug 2024 by Hotel Aunty Arenal Lodge, Hotel Management
Thank you for your feedback, we hope see you soon
by A verified traveler
Posted 12 Aug 2024
Comment from Hotel Management
13 Aug 2024 by Aunty Arenal Lodge, Hotel Management
Gracias por su visita, esperamos volver a verlos pronto
by A verified traveler
Posted 12 Aug 2024
Comment from Hotel Management
13 Aug 2024 by Aunty Arenal Lodge, Hotel Management
Gracias por su visita, esperamos verlos pronto.
by A verified traveler
Posted 25 Jul 2024 on Hotels
Comment from Hotel Management
26 Jul 2024 by Aunty Arenal Lodge, Hotel Management
Thank you for your feedback, we hope see you soon
by A verified traveler
Secluded but Easy Access to La Fortuna Town
Posted 13 Jul 2024 on HotelsProperty is conveniently located off from the main road so it is quiet. 10 minute walk to the main road or easy drive. We went into town for breakfast and dinner, but also used kitchen to cook. 2 bedrooms and full kitchen with dining table gave adequate space to relax. Pool was nice added feature and clean. We would have enjoyed added amenities like complementary coffee to use in the coffee maker. A few instances of needed repairs such as faucet in washroom very loose and shower head spraying everywhere.
Staff were friedly and welcoming. They responded to request to fix shower head that day and let us use hotel umbrellas which were needed often. Lots of stray animals around that our kids enjoyed. We stayed in the rainy season, so the first two nights, we were the only people there.
Comment from Hotel Management
13 Jul 2024 by Hotel Aunty, Hotel Management
Thank you for your feedback, hope see you again
by A verified traveler
Decent for budget stay
Posted 30 Jun 2024 on HotelsHotel needs updating. Lights in one room didn’t work, there was a bit of a smell and because windows open there were little bugs. Not much to do at hotel, but it did have a washer (no dryer, but clothesline in laundry). We booked a 3 night stay, but only stayed one night and switched to a hot springs resort. It was quiet and we all slept well. We had 5 adults, 2 rooms and 4 beds, so it suited what we were looking for space-wise.
Comment from Hotel Management
1 Jul 2024 by Aunty Hotel, Hotel Management
Thank you for your answer, we take a note
by A verified traveler
Posted 20 Jun 2024
Laura and Fernado super host.
Quiet and everything in short distance.
Great kind customer service.
Gracias Fernando y Laura.
Pura Vida!!
Comment from Hotel Management
21 Jun 2024 by Aunty Arenal Lodge, Hotel Management
Gracias por sus comentarios, esperamos volverlos a tener pronto
