Ratings based on 638 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Jan 2025
We love this hotel I will recommend
Comment from Hotel Management
7 Jan 2025 by Alejandro Ospina E., General Manager, Hotel Management
Dear Odalia, Thank you for your kind comments and recommendation. We are proud to know that you enjoyed your stay with us, and we hope to see you back very soon.Regards,
by A verified traveler from Appleto
Posted 6 Dec 2024
Nice place but rooms are bit small and there was noise later than 11 pm or early mornings around 6 am
Comment from Hotel Management
10 Dec 2024 by Alejandro Ospina E., General Manager, Hotel Management
Dear Guest,Thank you for sharing your feedback with us. We’re glad you enjoyed your stay overall but regret to hear about the inconveniences you experienced. While our rooms are designed to maximize comfort and functionality, we understand they may not meet everyone’s preferences.Regarding the noise, we sincerely apologize for any disruption. Your comments are valuable, and we’ll work on improving our soundproofing measures and ensuring quiet hours are respected.We hope to have the chance to welcome you back for an even better experience in the future. Please feel free to reach out to us directly if there’s anything we can assist with for your next visit.Warm regards,
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Alejandro Ospina, Gerente General, Hotel Management
Gracias por tu excelente calificación.
by A verified traveler from Miami
Posted 14 Nov 2024
Great location and area is quite.
Comment from Hotel Management
25 Nov 2024 by Alejandro Ospina E., General Manager, Hotel Management
Dear Mario, We are glad to know that you enjoyed our great location. Thanks for choosing us and rating your experience.
by A verified traveler
Posted 2 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Alejandro Ospina, Gerente General, Hotel Management
Apreciada Brenda, gracias por elegirnos y calificarnos.
by A verified traveler
Posted 9 Oct 2024
Great location. Felt very safe. Breakfast was amazing.
Comment from Hotel Management
14 Oct 2024 by Alejandro Ospina, General Manager, Hotel Management
Dear Joanne,Thank you for your great comments; we are glad to know you enjoyed our delicious breakfast and convenient location. We hope to see you back whenever your travel plans bring you to Quito.
by A verified traveler
Posted 3 Oct 2024
Staff is very polite and friendly and it was a great all around stay
Comment from Hotel Management
14 Oct 2024 by Alejandro Ospina, General Manager, Hotel Management
Dear Johnny,We appreciate your kind comments and excellent rating.Regards from Quito,
by A verified traveler
Posted 29 Sep 2024
Comment from Hotel Management
14 Oct 2024 by Alejandro Ospina, Gerente General, Hotel Management
Estimada Denise,Gracias por calificarnos.
by A verified traveler
Posted 29 Sep 2024
The attention the cleanest , the room view and amenities !!
Comment from Hotel Management
14 Oct 2024 by Alejandro Ospina, General Manager, Hotel Management
Dear Nadia, Thank you for taking the time to share your experience in our hotel. We are more than happy to know that you enjoyed your stay with us.Regards from Quito,
by A verified traveler
Posted 26 Sep 2024 on Travelocity
Comment from Hotel Management
14 Oct 2024 by Alejandro Ospina, General Manager, Hotel Management
Dear Cynthia,Thank you for your excellent rating.
