Ratings based on 12 Verified Reviews

3.8 out of 5
75% of guests recommend
3.9 Room cleanliness
4.2 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Jomala

Posted 12 Feb 2024
Wonderful staff, so kindly and they really want the do the best. We were so happy to keep the room little bit longer.
Comment from Hotel Management
12 Feb 2024 by Mrinal Kapoor, Hotel Management
Dear Guest,Thank you so much for this beautiful review, it means a lot to us. I am delighted to note that you enjoyed your recent stay with us and indeed pleased to note that the overall hospitality, service and hygiene standards met your expectations. Our team are our greatest asset. Each and every team member at Le Relax Self-Catering, La Digue ensures that the guest has a pleasant and comfortable stay with us and they put in their best effort to achieve that. Thank you for recognizing their efforts towards making your stay memorable. My team and I look forward to welcoming you back soon. Warm Regards, Mrinal Kapoor General Manager
1 out of 5
by A verified traveler

THEY HAVE ROACHES!!

Posted 18 Sep 2023 on Hotels
I stayed at this hotel for one night and let me tell you, from the first 20 minutes of waiting for someone to come and check me in, I knew that this property was a mistake. After being checked in, I got dressed and headed out to do activities on the beach. I attempted to take a shower but couldn’t even do that because the shower head is embedded in the ceiling making it impossible for someone like me to bathe without getting my hair wet. So I decided to not take a shower and just head to bed before my shuttle in the morning. That was an even bigger mistake because about 10 minutes later, I was attacked by a roach that crawled across my face and pillow and was completely shaken by this. I decided to stay in the living room until my departure at 7am but was contacted by one of the workers about my shuttle at 1am and decided to tell him the situation. He came to assess the room and did in fact find the culprit. He was appalled and moved me to another room but I still couldn’t sleep in comfort. Yes, things like this happen. But in a place that’s nearly $200 a night, you would expect for there to be much more cleanliness and precautions taken so that things like this don’t happen. Especially in the bed. I wouldn’t recommend this destination unless you are ok with sleeping with bugs.
Comment from Hotel Management
19 Sep 2023 by Le Relax Management, Hotel Management
Dear Guest, The management was called and informed to waive off one room which apparently was booked by mistake.... Management refused as you cannot cancel a room and expect a refund last minute. So the management was threatened that if a refund is not given then we will get adverse feedback. So here you go. I don't know what would have happened if you had to cancel an airline ticket last minute you would have done something to the aircraft itself. Le Relax Management.
1 out of 5
by A verified traveler

Posted 7 Oct 2022
Comment from Hotel Management
20 Sep 2023 by Le Relax Management, Hotel Management
Dear Guest, please do convey what transpired at your end. You wished to cancel one room that also upon arrival. You then called the management, and your offer was turned down. It was explained to you that we do not accept cancellation last minute. You wanted a refund for a No-show which is subject to 100% cancellation amount. Then you started threatening the management that you will put adverse feedback on the platform. Kindly note that if you do face a situation wherein you have made a mistake then you must learn to accept it. The hotel is not at fault. We also explained to you that we hold the room for you until the last day of your arrival. The hotel can also cancel your stay without giving you prior information what would you do in such a situation? I am sure that you would raise a complaint if that would be the case. Therefore, I request for your understanding and that we as a hotel has some obligation to our clients and you also must respect your obligation to the hotel and not resort to cheap tactics to get your amount back. Hopefully you will understand this well at your end and not do this in future to any other respectable establishment. Thank you.
5 out of 5
by A verified traveler

Posted 16 Apr 2022
This place is very well located, excelent staff and the cottage have very good areas for an excelent stay at La Digue. This is my second time at Le Relax La Digue, I recomend! Thank you Le Relax
Comment from Hotel Management
17 Apr 2022 by Mrinal Kapoor, Hotel Management
Dear Mr. Garcez, Thank you so much for this beautiful review, it means a lot to us. I am delighted to note that you enjoyed your recent stay with us and indeed pleased to note that the overall hospitality, service and hygiene standards met your expectations. Our team are our greatest asset. Each and every team member at Le Relax Beach House, La Digue ensures that the guest has a pleasant and comfortable stay with us and they put in their best effort to achieve that. Thank you for recognizing their efforts towards making your stay memorable. My team and I look forward to welcoming you back soon. Warm Regards, Mrinal Kapoor General Manager
5 out of 5
by A verified traveler

Posted 16 Apr 2022
This place is very well located, excelent staff and the cottage have very good areas for an excelent stay at La Digue. This is my second time at Le Relax La Digue
Comment from Hotel Management
16 Apr 2022 by Mrinal Kapoor, Hotel Management
Dear Mr. Garcez, Thank you so much for this beautiful review, it means a lot to us. I am delighted to note that you enjoyed your recent stay with us and indeed pleased to note that the overall hospitality, service and hygiene standards met your expectations. Our team are our greatest asset. Each and every team member at Le Relax Self Catering, La Digue ensures that the guest has a pleasant and comfortable stay with us and they put in their best effort to achieve that. Thank you for recognizing their efforts towards making your stay memorable. My team and I look forward to welcoming you back soon. Warm Regards, Mrinal Kapoor General Manager
5 out of 5
by A verified traveler

Perfecto

Posted 31 Mar 2024 on Hotels
La estancia fue perfecta. El alojamiento muy bonito, limpio y cuidado. El desayuno riquísimo, que te lo preparan en la terraza de tu habitación. Buena ubicación, todas las playas estaban muy cerca en bicicleta, y también los take away. Además, es un sitio muy tranquilo donde puedes descansar. Las bicicletas se pueden alquilar directamente en el alojamiento. Russel nos ayudó con todo lo que estaba en sus manos.
Comment from Hotel Management
27 May 2024 by Mrinal Kapoor, Hotel Management
Gentile Ospite, Grazie mille per questa bellissima recensione, significa molto per noi. Sono lieto di notare che ti è piaciuto il tuo recente soggiorno con noi e sono davvero lieto di notare che l'ospitalità generale, il servizio e gli standard di igiene hanno soddisfatto le tue aspettative. Il nostro team è la nostra più grande risorsa. Ogni membro del team del Le Relax Hotel & Restaurant, Mahe si assicura che l'ospite trascorra un soggiorno piacevole e confortevole con noi e fa del suo meglio per raggiungere questo obiettivo. Grazie per aver riconosciuto i loro sforzi per rendere il vostro soggiorno memorabile. Io e il mio team non vediamo l'ora di darvi il benvenuto presto. Cordiali saluti, Mrinal Kapoor Direttore generale
2 out of 5
by A verified traveler

Posted 18 Aug 2018
Proche de la plage Pas d'eau chaude dans la douche Pas de wifi Serviette pas propres
4 out of 5
by Mauricio

Posted 4 May 2017 on Hotels
Razoável. Cozinha mal equipada. Não oferecem Wi-Fi. Sofá desconfortável. Banho mais ou menos. O que tem de positivo é o preço mais acessível.
5 out of 5
Recommended
for Everyone
by A verified traveler

Tolles Team

Posted 12 Nov 2016
Hilfsbereit, nett und zuvorkommend in toller Lage
4 out of 5
Recommended
for Everyone
by A verified traveler from Trieste

Graziosa guest/house

Posted 25 Sep 2016
Inizialmente non bene dato che ci avevano dato una casa vecchia più lontana dalla strada in cui non funzionava la TV, il letto era durissimo e scomodo, ecc. Poi dopo le nostre lamentele (avevamo prenotato una camera deluxe) ci hanno dato una casa più vicina alla strada e con tutti i confort, a parte il Wi-Fi che non c'è (nonostante in expedia ci sia scritto di sì, a pagamento) salvo voler andare nell'hotel vicino. Comunque lo staff è sempre disponibilissimo. Il giorno del check out ci hanno fatto stare fino alle 15 in casa. Non mi hanno rilasciato nessuna ricevuta fiscale nonostante le mie tante insistenze. Dello staff una nota di merito speciale a Natasha, la gentilissima ragazza del Madascar che lavora alle camere
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