Ratings based on 79 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from glencoe
Posted 12 Apr 2024
Away from downtown PV,
by A verified traveler
Posted 1 Jan 2024
by A verified traveler
Posted 7 Nov 2022
The hotel was nice and it there were washers and dryer’s on every other floor.
by A verified traveler
Posted 7 Jul 2022
by A verified traveler
Posted 30 Mar 2022
The property was very tranquil relaxing, and attractive. Great pools, beautiful room. Staff was very friendly and helpful.
The beach was nice, but the bay there was too shallow and murky to swim.
The room they attempted to give me was adjacent to a very noisy construction zone, where they were building new units. After some awkward discussion, they placed us in another larger room , but at an additional 1/3 higher rate.
by A verified traveler
Beautiful but boring and no ocean waves
Posted 19 Feb 2022 on HotelsThere was good and bad. This hotel is located on very calm water and we like to swim in the waves. Too far to drive for Puerto Vallarta activities. 30 min. drive to surfer beach at Sayulita which was super fun! Vallarta Gardens had very nice people and food but was too quiet and boring for us. They would not let us out of our 6 night booking. (We are 60 years old.)
Comment from Hotel Management
1 Mar 2022 by Paulina, concierge., Hotel Management
Thank you for your comments, your feed back is very important for us! We are sorry our location was not convenient for you :( but we hope you enjoyed our facilities and service!
by A verified traveler
Posted 16 Dec 2021
Vallarta Gardens is a beautiful spot, the gardens are lush.. the room was gorgeous..
Staff was very friendly and accommodating.
The pools were clean with comfy cabanas available.. but this is not the place to come if you are looking for that typical Mexican party vibe.. bar closes at 8:00 pm, restaurant at 9:00, And only one of a few bars were open.. It’s very quiet and relaxing. That’s our vibe so we loved it!!
by A verified traveler from Lake Zurich
Posted 29 Sep 2021
Very clean
by A verified traveler
Posted 7 Sep 2021
Excelente servicio
by A verified traveler
Posted 13 Aug 2021
I liked that it’s quiet and great place to relax. The staff is attentive and friendly. Besides the dirty socks we found left under the living room table everything was very clean. The food, (lunch and breakfast) were awful and inedible; expensive, bad taste. I would not recommend the restaurant food they serve there
