Ratings based on 968 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Aug 2024
Price not alligned with services provided and not clearily indicated that the pool is available as an extra
by A verified traveler
Posted 11 Aug 2024 on Hotels
by A verified traveler
Posted 2 Aug 2024 on Hotels
This is a very nice hotel and convenient to downtown either via the bus right in front that goes along the river or via Uber. It was the nicest hotel we stayed in during our biking tour in France. I definitely recommend it. They have an amazing spa there as well.
by A verified traveler
Posted 29 Jul 2024
Too many hidden fees. 45 euros per person per day to use the hotel pool!! 22 euros for breakfast of pastries and watery eggs and grey bacon. Shame rooms were big and comfortable
by A verified traveler
Posted 13 Jul 2024
Excellent
by A verified traveler
Posted 28 Jun 2024 on Hotels
by A verified traveler
Posted 3 Jun 2024
by A verified traveler
Posted 16 Apr 2024
Hotel Lyon Metropole is a comfortable, quiet and relaxing oasis. The food was delicious and drinks in the bar were enjoyable.
by A verified traveler
Posted 8 Feb 2024
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by A verified traveler
Posted 2 Nov 2023 on Hotels
Nice spa, terrible rooms. Cold and haven't been decorated in 50 years. Heating didn't work, noisy and drafty windows.
Comment from Hotel Management
11 Nov 2023 by Leslie Moreau, Directrice Hôtel Lyon Metropole & S, Hotel Management
Dear Jennifer,Thank you for sharing your opinion with us.We are pleased to hear that you enjoyed our spa facilities during your stay.However, we are sorry to learn that you were not satisfied with your room. Please note that our rooms are regularly maintained, and we are constantly working on improvements. We apologize for any inconvenience caused by the heating and noise issues. Our team is available 24/7 to assist with any concerns, and we encourage guests to reach out to us during their stay so we can address any issues promptly.All of the team hope that we may be able to see you again in the future. Kindest regards,
