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"pool towel supply was erratic and quality of towels was very poor indeed Needs to be looked at urgently"

"The hotel was cozy let’s say the least. If you’re a solo traveller, you will thoroughly enjoy here. The staff are very welcoming and helpful. Special mention to Ceasar who was working during the dinner hours. Great customer service from him. The breakfast buffet was probably better than the dinner though in my opinion; there were more options etc. Overall, the rooms are stunning and bathrooms are super clean. "

"Overall we had a lovely week staying at the Secrets Lanzarote Resort. We award a 5* for the staff, especially Macarena, Head of Customer Experience, for her professionalism, approachability, and all round efforts to make our stay go well. Any disappointment we felt was more around the island itself, which doesn't offer a great deal for the visitor who doesn't want to sit by the pool all day every day. But we were saved by having hired a car and we explored what little there is on the island. Secrets is a 4 * hotel which is comfortable and welcoming and a relaxing place to be. "

"Chose this hotel for my first solo holiday and it was amazing Was given a high visibility room as requested. All staff were polite and friendly, food was amazing and the whole hotel was spotless, will definitely recommended to others "

"Excellent stay and back again in January. The option to have a better room with a view would be good post booking and also rooms do need a little updating, but overall an excellent stay and looking forward to being back in January, this time for 20 days ! :-)"

"Such an incredible resort, staff are soo friendly and wonderful! It has absolutely everything you could think of, we have the most amazing time here!"

"This property is old but well maintained, a good value. Very clean, in a safe neighborhood and convenient to everything in Arrecife. Staff is helpful, pleasant and friendly. "

"Solo last minute trip. Everything was excellent room . Staff. Cleanliness. Pool entertainment. Location. If you are thinking about booking this hotel. Do it. Its faultless x Sue smith"

"After a mix up with other accommodation we had to make an emergency booking on the day. So our experience of the hotel was brief. However it was also a very pleasant one. The service from the staff at check in was spot on and took very little time. The room was surprisingly large and had everything you would need. The bed was comfy and there was a bath as well as a shower which pleased the wife!! Overall we had a short but very pleasant stay, so i would recommend it."