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Alpen Roc

3.0 star property
Hotel in La Clusaz with a sauna and a 24-hour front desk

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Photo gallery for Alpen Roc

Swim surrounded by breathtaking mountain views through expansive windows.
Enjoy breathtaking views of a snow-covered village from this balcony.
Relax in a spacious seating area with comfortable benches and round tables.
Relax in a cozy lounge area with a fireplace, comfortable seating, and a view of the snowy landscape.
ALPEN ROC features a spacious balcony with glass railings and potted plants.

Popular amenities

  • Hot Tub
  • 24/7 front desk
  • Bar
  • Room service
  • Pool
  • Laundry

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Family Room

Premium bedding, in-room safe, desk, soundproofing

Family Room

Highlights

Soundproofed
Heating
Flat-screen TV
Premium bedding
Shower/tub combination
Hair dryer
Private bathroom
Satellite channels
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Twin Room, 2 Twin Beds

Premium bedding, in-room safe, desk, soundproofing

Twin Room, 2 Twin Beds

Highlights

Soundproofed
Heating
Flat-screen TV
Premium bedding
Shower/tub combination
Hair dryer
Private bathroom
Satellite channels
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

Premium bedding, in-room safe, desk, soundproofing

Double Room

Highlights

Soundproofed
Heating
Flat-screen TV
Premium bedding
Shower/tub combination
Hair dryer
Private bathroom
Satellite channels
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room

Premium bedding, in-room safe, desk, soundproofing

Economy Double Room

Highlights

Soundproofed
Heating
Flat-screen TV
Premium bedding
Shower/tub combination
Hair dryer
Private bathroom
Satellite channels
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room (lits Superposés)

Premium bedding, in-room safe, desk, soundproofing

Family Room (lits Superposés)

Highlights

Soundproofed
Heating
Flat-screen TV
Premium bedding
Shower/tub combination
Hair dryer
Private bathroom
Satellite channels
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed OR 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Triple Room

Premium bedding, in-room safe, desk, soundproofing

Triple Room

Highlights

Soundproofed
Heating
Flat-screen TV
Premium bedding
Shower/tub combination
Hair dryer
Private bathroom
Satellite channels
  • 20 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Room - free children (lits Superposés)

Premium bedding, in-room safe, desk, soundproofing

Family Room - free children (lits Superposés)

Highlights

Soundproofed
Heating
Flat-screen TV
Premium bedding
Shower/tub combination
Hair dryer
Private bathroom
Satellite channels
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed OR 2 Twin Beds and 1 Twin Bunk Bed
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About the neighborhood

Map
388 Route des Grandes Alpes, La Clusaz, Haute-Savoie, 74220

What's nearby

  • La Clusaz Ski Resort - 1 min walk - 0.0 km
  • Cret du Merle Ski Lift - 3 min walk - 0.3 km
  • Beauregard Ski Lift - 5 min walk - 0.5 km
  • La Patinoire Ski Lift - 5 min walk - 0.5 km
  • Col des Aravis - 7 min drive - 6.1 km

Getting around

  • Pringy Station - 31 min drive
  • Geneva International Airport (GVA) - 71 min drive

Restaurants

  • ‪L'Outa - ‬3 min walk
  • ‪La Ferme - ‬6 min walk
  • ‪Le Bachal - ‬3 min walk
  • ‪Chez Papaz - ‬7 min walk
  • ‪Pub le Salto - ‬3 min walk

About this property

Alpen Roc

Hotel in the mountains
At Alpen Roc, you can look forward to a terrace, dry cleaning/laundry services, and a fireplace in the lobby. For some rest and relaxation, visit the sauna or the Turkish bath/hammam. Free in-room WiFi is available to all guests, along with a bar and a business center.
Other perks include:
  • An indoor pool with sun loungers
  • Multilingual staff, smoke-free premises, and free newspapers
  • A billiards/pool table, a reception hall, and a 24-hour front desk
  • A vending machine, luggage storage, and an elevator
Room features
All 107 rooms feature comforts such as premium bedding, in addition to perks like free WiFi and safes.
Extra amenities include:
  • Bathrooms with shower/tub combinations and hair dryers
  • Flat-screen TVs with satellite channels
  • Heating, daily housekeeping, and desks

Languages

English, French

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 17 per night)

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Hot tub
  • Indoor pool
  • Sauna
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference space

Outdoors

  • In the mountains
  • Pool loungers
  • Terrace

Spa

  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 8 floors
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Room service

More

  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.70 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: EUR 17 per night (492 ft away)
  • Crib (infant bed) fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Property Registration Number FR63 419 16559

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Alpen Roc
Best Western Alpen Roc
Best Western Alpen Roc Hotel
Best Western Alpen Roc Hotel La Clusaz
Best Western Alpen Roc La Clusaz
Best Western La Clusaz
La Clusaz Best Western
Alpen Roc Hotel La Clusaz
Alpen Roc Hotel
Alpen Roc La Clusaz
Alpen Roc Hotel
Alpen Roc La Clusaz
Alpen Roc Hotel La Clusaz

Frequently asked questions

Does Alpen Roc have a pool?

Yes, this property has an indoor pool.

Is Alpen Roc pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Alpen Roc?

Check-in begins at 4 PM. Late check-in is available during limited hours.

What time is check-out at Alpen Roc?

Check-out is at noon.

Where is Alpen Roc located?

Situated in the mountains, this hotel is within a 5-minute walk of La Clusaz Ski Resort and Cret du Merle Ski Lift. Aravis Aquatic Park and La Patinoire Ski Lift are also within 10 minutes.

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Alpen Roc Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 33 out of 97 reviews
Rating 8 - Good. 37 out of 97 reviews
Rating 6 - Okay. 20 out of 97 reviews
Rating 4 - Poor. 5 out of 97 reviews
Rating 2 - Terrible. 2 out of 97 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

5.4/10

Amenities

7.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

6/10 Okay

Eric

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2023

10/10 Excellent

Saffia

Liked: Staff & service

Super hôtel

Stayed 1 night in Sep 2022

10/10 Excellent

Guillaume

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2021

10/10 Excellent

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charmant hôtel

Ravis de notre court séjour à Alpen Roc. Déco type châlet très sympa. Literie comfortable, hôtel silencieux, nous avons bien apprécié le 'All inclusive', goûté, bar, centre de remise en forme. On ne peut que recommander.
Stayed 1 night in Feb 2020

10/10 Excellent

samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel charmant et personnel très agréable

Hôtel charmant. Séjour très agréable. Personnel très agréable et accommodant. PDJ très bon et copieux. Les chambres sont très cosy mais je prendrai une chambre plus grande la prochaine fois. Très bien placé dans le village tout en étant près des pistes. Je reviendrai avec grand plaisir.
Stayed 7 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would happily stay again. Only issue was hot water not available at what i guess was peak time as everyone getting ready for dinner.
Stayed 4 nights in Feb 2020

8/10 Good

Bertrand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

SOYRIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sejour agréable, nourriture excellente avec grand plus apprécié......lunch et boissons pour pique-nique gratuit.
Stayed 3 nights in Sep 2019

6/10 Okay

Bent

Stayed 3 nights in Sep 2019

10/10 Excellent

Franck

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bonne surprise!!

Tout est inclus dans le tarif, boissons, goûter, pique nique si besoin, piscine, sauna, hammam, jacuzzi !! C’était super!!
Stayed 1 night in Jul 2019

10/10 Excellent

Maag

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Lucca

Liked: Cleanliness
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Accueil super. Locaux typiques montagne. Chambres tres propres.
Stayed 1 night in Mar 2019

8/10 Good

Sylvie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

bien placéPersonnel super mais trop cher hors sais

Bon hôtel mais un peu cher hors vacances scolaire 240 euros la nuit. Accueil super personnel super petit dej. Rien ne manque Buffet du soir excellent rapport qualité prix. Copieux pour nous mais bonne formule. Très beau buffet et bien présenté et avec de bons produits Rajouter Une formule avec Un buffet entree fromage ou entrée dessert serait un plus pour Les gens qui comme nous mangeons peu Perso un buffet entrée fromage avec mon mari nous aurait parfaitement convenu et j’ai entendu d’autres personnes en parler Hôtel bien placé plein centre et nous avons eu la chance d’avoir une place juste devant l’entrée Chambre parfaite spacieuse, très propre. Il y a De quoi ranger, mais coffre ne fermait pas. Literie moyenne et insonorisation a revoir car on entend les gens qui vont aux toilettes et prennent leur douches Personnel adorable et très gentil accueil serveur et serveuses. Mention spéciale pour la serveuse de Bayonne adorable. Les cuisiniers sont très sympas et la cuisine est excellent et variée Buffet vraiment appétissant et copieux. Excellent rapport qualité prix et mention très bien pour petit dej et dîner Nous reviendrons.
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
Stayed 2 nights in Mar 2019

4/10 Poor

Verified traveler

Disliked: Amenities, property conditions & facilities
Very overpriced. Paid £550 per night B&B for a cramped, dark room. Reception area nice but the rest of the hotel is tired. Needs to rethink it's pricing.
Stayed 4 nights in Feb 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Bedrooms are tiny and need an update. Shockingly expensive for what you get.
Stayed 4 nights in Feb 2019

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel chaleureux et agréable, zone bar cozy et concept open bar pratique, espace piscine/spa/ sauna très plaisant, petit déjeuner médiocre (thé insipide, même choix chaque jour, peu de mise en valeur des produits locaux)
Stayed 5 nights in Feb 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schönes Hotel mit freundlichen Mitarbeitern. Das Zimmer war ordentlich groß, das Bett gemütlich. Der Schwimmbereich ist ebenso wertvoll und sehr angenehm nach einem Skitag. Das inkl. Frühstück und die Getränke sind auch sehr gut angekommen. Trotzdem einige Punkte waren nicht für den hohen Preis ausreichend : - zu wenige Möglichkeiten, die nasse Skikklamotten zu trocknen - das Fenster im Zimmer schließte schwer und war nicht luftdicht - 30€pP für ein eher durchschnittliches Abendessen ist völlig übertrieben - nach Schneefall half niemand, das Auto auf dem Parkplatz zu befreien - der Lage hatte auch nicht den Preis gerechtfertigt, das man noch 5-6min in skimonture laufen muss. Also ein schönes Hotel, wofür man zu viel im Höchstsaison bezahlt..
Stayed 1 night in Jan 2019