Ratings based on 96 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Espoo
Posted 7 Jun 2022
The property is good and the adjacent restaurant was good too. I wasn't happy an iron for clothes pressing was not available at all and i would have needed to pay for that service. Arriving in the evening the service is not available anyway. So, I a lot of hot water for steam was used to make clothing presentable for work.
by A verified traveler
Book parking in advt!
Posted 20 Oct 2021 on HotelsNo parking available on arrival and difficult to find nearby. Hotel and attached restaurant very good.
by A verified traveler
Responsive staff
Posted 22 Sep 2019 on HotelsThe hotel fitted my needs well, and the staff was very responsive and friendly. I highly recommend this hotel.
by A verified traveler
Good value central hotel
Posted 24 Dec 2018 on HotelsThe hotel is well-located for central La Chaux-de-Fonds. The staff were helpful in providing us access after hours (our flight was delayed and its not a 24hr reception). The rooms are large, but fairly basic (about what you would expect the money). The continental breakfast and coffee were pretty good.
by A verified traveler
Posted 1 Oct 2018 on Hotels
Rooms are a little dated but clean and comfortable. Nice breakfast and friendly staff.
Comment from Hotel Management
3 Oct 2018 by Tiago, réception, Hotel Management
Dear Mrs Pamela.
We thank you very much for your kind comment.
We look forward to welcoming you again in our hotel.
Best regards,
Recommended
for Everyoneby A verified traveler
OK
Posted 28 May 2017Rooms beginning to look a little tired, and facilities sparse (e.g. 1 small soap and 2 thin sachets of shampoo in shower room) but acceptable. Man who greeted on reception was friendly and helpful. First night not good as next to lift and woken up every time lift was used. Asked to be moved next morning and lady behind reception reluctant, but grudgingly found another room. No apology for bad night. Probably just shy and wasnt deliberately rude but not ideal for reception staff. For the price, hotel could be better.
by A verified traveler
Posted 5 Feb 2024 on Hotels
by A verified traveler
Posted 1 Jan 2024 on Ebookers
by A verified traveler
Posted 30 Nov 2023 on Hotels
by A verified traveler
Posted 25 Oct 2023 on Hotels
