Ratings based on 202 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Oct 2024
No hot water in the shower and air con worked intermittently. Never ever will book again in that hotel.
by A verified traveler
Posted 3 Oct 2024
Staff was great and courteous
by A verified traveler
Posted 3 Sep 2024
The staff are very nice.
Three times, online and in person, I requested two beds, but they gave us a room with one bed.
Only one restaurant, and it’s not cheap.
Very few of the staff speak English.
Nobody has change for bills as small as 50mil.
The coffee bar is very nice.
There’s a vitamin IV injection room in the hotel.
Comment from Hotel Management
5 Sep 2024 by Wyndham Garden Team , Hotel Management
Thank you for your feedback. We’re glad you found our staff to be nice and enjoyed the coffee bar. However, we apologize for the inconvenience regarding your room request and the difficulty with currency exchange. We’ll address this with our team to ensure better service in the future.Your comments will help us improve our services
by A verified traveler
Posted 22 Aug 2024
We stayed one night since we had to fly out of Barranquilla from Cartagena. The room was pretty basic and the AC was just perfect compared to any other hotel we previously had in Cartagena. Hot water pressure was also perfect. Bed was also comfortable and the full breakfast was a plus!
Comment from Hotel Management
5 Sep 2024 by Wyndham Garrden Team , Hotel Management
Thank you for staying with us and for sharing your experience! We're glad to hear that the room met your needs, and that you found the AC and hot water pressure to be just right. It's also great to know that you found the bed comfortable and enjoyed our full breakfast. We hope to welcome you back on your next visit to Barranquilla! Safe travels!
by A verified traveler
Posted 29 Jul 2024
by A verified traveler
Posted 29 May 2024
by A verified traveler
Posted 20 Mar 2024
the AC and Tv never work and the customer service was terrible they never fix my issue.
Comment from Hotel Management
20 Mar 2024 by Elber Berti Donado, Hotel Management
Buenas tardes!Estimada Sra Ana, en pro de mejorar nuestros servicios, primero le ofrecemos excusas y segundo, nos gusataria tener un poco mas de informacion respecto a lo sucedido.
by A verified traveler
Just ok
Posted 12 Feb 2024 on HotelsFunctional hotel. Food could have been much better and reception staff more helpful.
Comment from Hotel Management
13 Feb 2024 by Elber Berti Donado, Hotel Management
Estimado agradecemos su reseña y estamos comprometidos en mejorar cada día mas.
by A verified traveler from Irvine
Posted 1 Feb 2024
Only one key per room
Food at the restaurant was not as advertised
Comment from Hotel Management
1 Feb 2024 by Elber Berti Donado, Hotel Management
Estimado, tendremos en cuenta su sugerencia.
by A verified traveler from cypress
Posted 7 Jan 2024
Hotel is ok for proce but, dont like that when you enter on the room the AC takes about 4 minutes to start,carpets on the halls were ditry,NO POOL ,only 2 old yacussies!
Beside that yes the service and staff is really good and they do the best for you!!
Beds were good,breakfast ok!
Comment from Hotel Management
9 Jan 2024 by Elber Berti Donado, Hotel Management
Muchas gracias por su reseña! Estamos comprometidos en mejorar para ustedes.
