Ratings based on 83 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Jul 2024
Quiet charming property .
Great staff
by A verified traveler
Posted 18 Sep 2022 on Hotels
by A verified traveler
Posted 15 Oct 2019 on Hotels
by A verified traveler
Posted 1 Oct 2019
by A verified traveler
Nice mansion in La Baule
Posted 31 Jul 2019 on HotelsBeautiful location front of the beach and great park with pleasant terrasse. The building is charming as an historical mansion last century.
Comment from Hotel Management
11 Mar 2020 by Bastien HERVE, General Manager, Hotel Management
Dear Pierre Jean,
I would like to thank you for your comment and kind words. I am delighted to read that you had a pleasant stay at the Castel Marie-Louise, the whole team and myself look forward to welcoming again soon.
Kind regards,
by A verified traveler
ALL THOSE STARS AND NO A/C - sleepless nights
Posted 1 Jun 2019 on HotelsNO A/C!! Impossible to sleep at night. Needs updating.
WE chose this hotel because it is a part of "Relais Chateaux".
It shouldn't be... Not that it was so bad, but there are certain thing one MUST have if you want to be part of RC... A/C is a basic... We could not sleep at night... Too hot (and this was in May) - and when we complained, they gave us a floor mounted FAN??!! all that money and a FAN??!! They apologised and said that NONE of the rooms have A/C.
When we tried with the windows open, we were eaten by mosquitos. Had I known in advance, i would NOT have booked here.
Besides that, Bathrooms were quite old - Aluminium shower enclosure with PVC doors - like in old motels from the 90's. The towels were also very worn and old. like they have seen TOO MANY washings.
Breakfast was quite nice and the location is good.
It is worth paying more and getting a room with A/C of even going down in quality, but with A/C.
On checkout, I shared my thoughts with the reception and they offered me a free upgrade (also without A/C) if we ever return (slim chance).
I hope this review is not removed by the Hotel
by A verified traveler
Short stay
Posted 1 Mar 2019 on HotelsStayed here for a night before starting a business trip. The location is fantastic on the beachfront promenade. Service and comfort is exactly what you'd expect from a R&C property. Don't like the fact that there is a casino so much
Comment from Hotel Management
5 Mar 2019 by Front Office, Hotel Management
Dear Madam and Mister,
Thank you for taking the time providing feedback about your stay. We hope to see you again at The Castel Marie-Louise.
Kinds Regards
by A verified traveler
great restaurant - good service
Posted 14 Nov 2018 on Hotelsgreat hotel - only issue was with toilets they have a foul smell i think its to do with the piping.
other then that a fantastic restaurant
Comment from Hotel Management
23 Nov 2018 by Bastien HERVE, Hotel Management
Dear Mister Aydin,
Tthank you for your comments about your stay at Relais & Châteaux Castel Marie-Louise.
We will be very happy to welcome you next time !
Best regards,
Bastien HERVE
by A verified traveler
Comfortable elegant hotel.
Posted 24 Jun 2018 on Hotels Wonderful very attentive staff. Elegant, upscale accommodations. Very classy hotel but overcharge for parking, we think, and they need a better way of communicating to guess how to pull up to the hotel since there is no car entry and you must unload from the street. The people they hire are absolutely top rate and make for a very comfortable stay.
by A verified traveler from Somerset
Nice hotel in great location but tired
Posted 26 Sep 2017
Pros: It was a chateau and the location. It had a lovely garden. Free bicycle use.
Cons: The tired dining room and reception area and bar. The shower door that opens half way because it hits the bidet and 18" step into shower.
Location: Location is good. Central in La Baule. Walk, cycle, swim in the sea. Some water sports on beach.
Stayed 2 nights in September 2017. Location good, food good, but it's a bit tired in some areas. Had to pay euros 15 per day to park the car in the empty hotel car park. It was very quiet and a bit soul less. We moved rooms because the first room, which was advertised as a suite, had knee high small windows. The second room was better but external lights right outside our bedroom came on during the night and light up our room and we were unable to switch them off. Beds were dipping in he middle. We wouldn't go back. An expensive stay and they get every euro out of you. Better to stay at the sister chateau at the other end of La Baule which has had a refurb. It looks really nice. We would stay there next time.
