4/10 Poor
Michael
Oct 1, 2024
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff at this property were extremely welcoming and I really appreciated that. With only a couple of hours notice they showed up at the airport to meet me and took me to hotel. On the map it appears close to the center of Tarapoto, but it's down the hill across the river in another town called Banda del Shilcayo. It's not far only 10 minutes by Mototaxi, but the hotel is located on a dirt road and difficult for taxistas to find. My Moto taxi drivers had to ask people in the area for help and still had a hard time finding it. The unit itself was extremely basic. The AC in my three bedroom suite was in the master only which was fine but an important fact they should advertise. The bedrooms consist of a basic frame a mattress and basic white sheets. All rooms are lit with a bare bulb in the ceiling. There was no headboard. My room had one nightstand which fell apart as soon as I pulled the drawer out. The closet was extremely cheap, but okay it worked. For me the bathroom was a problem there was no shelving whatsoever to put anything on. The tiny vanity was not even big enough to put a bottle of water on. There was nowhere except the top of the toilet to put a vanity kit or any bathroom items. In the shower there was no place to put shampoo or soap. I get it it's very cheap and it was clean and the people obviously make an effort here to take care of the property but it just didn't work for me.
Michael
Stayed 1 night in Sep 2024
