Ratings based on 15 Verified Reviews

3.4 out of 5
86% of guests recommend
3.5 Room cleanliness
3.5 Service & staff
3.3 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted 15 Nov 2016 on Orbitz
The hotel is very nice with a great pool! Great location, restaurant and friendly staff.
3 out of 5
by A verified traveler from Washington, DC

pleasant grounds; disappoiting room; over priced

Posted 29 Aug 2015 on Travelocity
Pros: The included breakfast had plenty of options: fruits, juices, bread, tamales, and coffee. It was very good.
Cons: the conditions of the bathroom; the comforts of the room
Location: Huacachina and the Ica museum are not far from here (but not walkable).
This hotel near Las Dunas was priced just slightly below the Las Dunas rates on Travelocity, but is not really on par with that resort. While the grounds were very pretty and the included breakfasts very satisfying, the rooms resembled one or two star motel rooms. The triple room we reserved was a double room with an extra twin bed added so there was no room to move around. We did not find the room relaxing at all. The bathroom was basic but had little room to put things down. We had to pull a chair from the room to lay our clothes down while showering. To add insult to injury the price we committed to on the Travelocity site was almost double the price posted in the reception area for a similar room. At the time we booked, the price was reasonable because it seemed comparable to Las Dunas, but it is not and I would never pay that much for this hotel/motel again.
3 out of 5
by A verified traveler

Servicio desastroso

Posted 13 Oct 2023 on Hotels
Bueno en la habitación no había agua caliente para tomar baño tenía que estar llamando a la recepción para informar que no había agua caliente pero se tardaron mucho en resolver el problema era cada vez que quería ducharme no había agua caliente otro punto en el restaurante uno hacía el pedido y se olvidaban después de esperar casi una hora en las mañanas el desayuno es a las 7:00 de la mañana pero no esta a esa hora se demoran en acomodar las cosas para el desayuno como 30 minutos muestras que las personas esperan es un desastre la atención
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Jul 2019 on Hotels
3 out of 5
by A verified traveler from Bogota

Posted 1 Oct 2018
Muy lento el checkin y checkout Baños con falta de mantenimiento
3 out of 5
by A verified traveler

Posted 30 Jul 2018 on Hotels
EL hotel limpio, pero las habitaciones no son como se muestran en la pagina web, son pequeñas. El personal es atento pero no vimos buena organización en el desayuno del domingo 28/Julio, esperaron se acabe el desayuno buffet para recién reponer la comida originando, espera innecesaria, desorden, etc.
4 out of 5
by A verified traveler

Posted 26 Feb 2018 on Hotels
Hotel acogedor, recomendable para descansar en familia
2 out of 5
by A verified traveler

Posted 12 Feb 2018 on Hotels
La verdad que no es un hotel bueno, es limitado, las habitaciones son pequeñas
5 out of 5
by A verified traveler

Fabuloso

Posted 13 Jan 2018 on Hotels
Muy bien las instalaciones
3 out of 5
by Alonso

This traveler left a rating score only Posted 15 Jul 2017 on Hotels