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"The staff were lovely and this has been consistent with my stays in a Holiday Inn Express in the UK. The shuttle bus is only available at particular times. We didn’t understand this upon our arrival and stood for an hour like utter lemons then got charged €30 to get to the hotel. I didn’t like the vending machine. It was awkward to use though the sandwich was very welcome. I would have preferred to use the stairs rather than the lift but they seemed to be alarmed. The dining room staff were overwhelmed and quite a bit inattentive in the evenings especially at weekends but were excellent in the morning. Even when the coffee machine broke down a couple of times. Overall apart from a couple of niggles it was an excellent hotel. Very clean and excellently serviced. Sadly it was not located well for us and we worried frequently about travelling over our bus stop. The bridge over the motorway was also a bit of a nightmare in the heat and for anybody with vertigo. If it could have been placed closer to Madrid centre I think it would have suited us better. "

"It is close to barajas airport"

"Stagf were friendly and helpful. Room was clean and comfortable. Hotel was in a convienant location."

"Habitaciones limpias y una zona muy bonita. La ubicación es más alejada del centro de Madrid pero vale la pena. "

"Love the room"

"Todo tranquilo y encantador"

"Bathroom shower head was not properly attached. Bathroom walls had previous guests acne patches stuck on wall. Glass door swings, water ended up on the floor."

"Cerca de aeropuerto Precio justo Habitación amplia y limpia Lentos para el check in casi 40 minutos "

"Clean. Comfortable. Easy access to airport. "