Ratings based on 477 Verified Reviews
4.6 Room cleanliness
4.3 Service & staff
4.7 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Apr 2024
Walkable distance (10-15min) to the Natural Pool. Most of the staff were supportive but some were rude to guests who didn't speak French. Breakfast was okay, not many options. There is no restaurants, shops around the area, so make sure to bring your own meal if you don't want to dine at the same restaurant for a few days.
by A verified traveler
Posted 23 Apr 2024
A beautiful location almost surrounded by water.
Service was excellent and the staff are very friendly.
The problem for us was the room lighting; it was a like being in a twilight zone ! It was too dim to read a book!
The other problem was that we were unable to access the Internet on our i-Pads in the room, though the phone connection was good.
by A verified traveler
Posted 1 Apr 2024
The overall experience at the Meridien was amazing from the start of our stay till the end. The hotel staff picked us up from the hotel, they also had everything ready for our check-in. The beach is gorgeous and the view amazing. The natural pool is really nice and it is at walking distance. The food was delicious and the size of the serve just right. The staff was also friendly and help us with our requests.
by A verified traveler
Truly amazing
Posted 31 Mar 2024 on HotelsTruly amazing location, very comfortable bungalow stepping straight into the water. Lovely staff, wonderful, relaxing stay
by A verified traveler
Posted 12 Mar 2024 on Wotif
by A verified traveler
Exceptional
Posted 4 Feb 2024 on HotelsMy stay at the méridien was wonderful… I was upgraded to a bungalow and treated like royalty… the bungalow was super well equipped and ultra comfortable. The staff at the hotel was very professional, efficient, and friendly! They did go out of their way to make us feel special… I hope that I get a chance to go back and stay there again, one day
by A verified traveler
Posted 8 Jan 2024
Overall we had a lovely stay at this property but did have some criticism.
Positive: The beach and natural pool (15 min walk) is beautiful! The water is crystal clear, and soft sand. We had a garden view, standard room which was spacious and bed was really comfortable. Lovely pool to relax at during the day or sun loungers on the beach. Also have hammocks in the garden which was lovely to read a book in the shade. Buffet breakfast had a good selection with fresh eggs and pancakes. Some great staff stood out - Marie in restaurant, Corinne at reception and Sebastian/Christian management.
Negative: The food! Very expensive and bland. We skipped lunch entirely because we knew we’d be disappointed so if you’re foodies, I’d avoid New Calendonia entirely as we didn’t have any good food for our entire stay on the mainland either. If you do stay here, the snack menu is the best and you can opt for this at dinner (burger, pasta)! If you’re English speaking, the language barrier can be really challenging. Brush up on your French! We also need the boat excursion to Brosse island, we only saw one turtle but did then the island beach was sensational. Much cheaper to book direct with boat company before you arrive (half the price). We also tried to book a massage but fully booked so pre-book this if interested.
by A verified traveler
Posted 22 Dec 2023
Good things:
- Location - fantastic views of the Bay, great access to Anse Vata and Baie de Citrons
- Facilities - lovely beach and spa, great parking
- Food - Fare restaurant was good, breakfast and room service very average, prices competitive for the fact that this is a "luxury" hotel
Disappointments:
- Housekeeping - they don't clean anything or replace things properly, e.g., dirty spoon, coffee cups, empty soap bottles, bathrobes. Despite multiple requests to rectify these problems, it took 2-3 days before they got their act together. Small things but they add up - makes you question the cleanliness and overall standard
- Room design - Nice views and spacious, but the airconditioning is completely ineffective as the vent is right near the door, which means horrendously hot nights during the summer. You sleep effectively with just a fan - not what you want in a luxury hotel
- Inconsistent service - Couple of nice and helpful receptionists, but everyone else is largely ineffective, bordering on unhelpful, you'll have to call at least twice to get anything done
Overall, it seems that they just take it for granted that they are the only “luxury” hotel in Noumea, and don’t do much to prove it. You certainly don’t get what you pay for from such a reputed brand. A less fancy name or place would likely charge you less and do a better job. Disappointing because their other properties in New Caledonia are certainly up to scratch. Very unlikely to return.
by A verified traveler
Posted 19 Dec 2023
by A verified traveler
Posted 21 Nov 2023
Resort is at a beautiful location and the staff are excellent and attentive. The food menu can be expanded and more varied for a 5 star resort. My wife also does not eat seafood so a limited menu became even more limited.
