Ratings based on 276 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Sep 2024 on Hotels
Nous avons passé deux nuits , et vraiment je ne recommande à personne cet Hôtel , chambre petite , lit minuscules Hotels en décrépitude désolant pour le prix , la seule chose qui a valut le coût ce fut le petit déjeuner et personnel sans reproche Merci de porter des rectifications
Comment from Hotel Management
22 Oct 2024 by Nacho - Reception, Hotel Management
Cher clientMerci d'avoir partagé votre avis. Nous sommes désolés d'apprendre que votre séjour n'a pas été à la hauteur de vos attentes. Vos commentaires sont précieux, et nous prenons bien en compte vos remarques concernant la taille de la chambre et l'état de l'hôtel. Nous travaillons constamment à améliorer nos installations pour offrir une meilleure expérience à nos clients. Nous sommes néanmoins ravis que vous ayez apprécié notre petit-déjeuner ainsi que le professionnalisme de notre personnel. Nous espérons avoir l'occasion de vous accueillir à nouveau et de vous offrir un séjour plus agréable.RVHotels Nieves Mar
by A verified traveler
Posted 9 Sep 2024 on Hotels
Everything was great bed, food , facilities and area. Cleaning in bathroom was not lots of long black hair on the floor and walls. Still i would go back.
Comment from Hotel Management
21 Oct 2024 by Nacho - Reception, Hotel Management
Dear Jennyfer,Thank you for sharing your experience with us. We’re glad to hear that you enjoyed the bed, food, facilities, and the area. However, we sincerely apologize for the issue you encountered with the bathroom cleanliness. This does not meet our usual standards, and we will address this with our housekeeping team to ensure it doesn't happen again.We’re grateful that despite this, you would still consider returning, and we look forward to welcoming you back for an even better stay in the future.Best regards,RVHotels Nieves Mar
by A verified traveler
Posted 8 Sep 2024 on Ebookers
Clean & friendly staff
Comment from Hotel Management
21 Oct 2024 by Nacho - Reception, Hotel Management
Dear JeffreyThank you for your kind words! We’re delighted to hear that you found our hotel clean and our staff friendly. Your positive feedback is greatly appreciated, and we hope to welcome you back for another pleasant stay in the near future.Best regards,RVHotels Nieves Mar
by A verified traveler
Posted 29 Aug 2024 on Hotels
Nice hotel. Our room was lovely. We had a partial sea view room. The view was spectacular. We were on the quiet side looking at the neighbours rather than the pool. The balcony was large. It was a pleasure to sit and relax outside.
The pool is large. Busy. Bring a towel or rent one for 4 Euros. Pool side entertainment was sad. The employees did not look like they enjoy their jobs. Buffet breakfast was vast. Many options.
Our room could have been cleaner. Especially the bathroom. The vibe is family vacation.
Comment from Hotel Management
21 Oct 2024 by Nacho - Reception, Hotel Management
Dear SanchiaDear Guest,Thank you for taking the time to share your feedback. We’re delighted to hear that you enjoyed the lovely room, the partial sea view, and the relaxing atmosphere on the balcony. It’s great to know that our breakfast buffet offered a variety of options that you appreciated.However, we’re sorry to hear that certain aspects of your stay didn’t meet your expectations. We apologize for the cleanliness issue in your room, especially the bathroom, and we will address this with our housekeeping team to ensure better standards moving forward.We also appreciate your feedback regarding the poolside entertainment and will work with our team to improve the experience. We hope to welcome you back in the future and provide you with an even better stay.Kind regards,RVHotels Nieves Mar
by A verified traveler
Posted 1 Aug 2024
This is a 3* hotel but in many ways it is equivalent to 4*. Rooms are spacious and clean, with a terrace and excellent ait-conditioning. It does look like there has been a recent renovation.
The hotel is bang on the promenade with numerous fantastic beaches within walking distance or accessible by the little train which runs through L'Escala.
by A verified traveler
Nice hotel
Posted 25 Jul 2024 on HotelsNice family friendly hotel with big and nice pool and outside area. Balconies are nice and offer view of the sea!
Comment from Hotel Management
28 Jul 2024 by RV HOTELES, Hotel Management
Thank you for your feedback! We're delighted to hear that you enjoyed our family-friendly atmosphere and found our pool and outdoor area to be spacious and pleasant. It's great to know that you appreciated the balconies with their sea views. We look forward to welcoming you back on your next visit! If you have any suggestions for further improvements, feel free to let us know.
by A verified traveler
Posted 27 Jun 2024
The hospitality was the best part.
Comment from Hotel Management
23 Jul 2024 by RVHotels Nieves Mar, Hotel Management
Dear Michelle,Thank you for your kind words. We are delighted to hear that you found our hospitality to be the best part of your stay. We look forward to welcoming you back in the future.Best regards,RvHotels Nieves Mar
by A verified traveler
Posted 21 Jun 2024 on Hotels
by A verified traveler
Posted 1 Jun 2024
Great reception staff
Car park entrance difficult with uk car
Comment from Hotel Management
23 Jul 2024 by RVHotels Nieves Mar, Hotel Management
Dear John,Thank you for your feedback. We are pleased to hear that you found our reception staff great. We apologize for any inconvenience caused by the car park entrance, we will look into ways to improve this for our guests.Best regards,RvHotels Nieves Mar
by A verified traveler
Posted 30 Apr 2024
Staff were very helpful, hospitable and friendly.
Comment from Hotel Management
15 May 2024 by RVHotels Nieves Mar, Hotel Management
Dear Michelle,Thank you for your kind words regarding our staff. We are delighted to hear that you found them helpful, hospitable, and friendly. Providing excellent service is always our top priority, and we are thrilled that our team was able to enhance your experience during your stay.We hope to have the pleasure of welcoming you back to our hotel in the future.Warm regards,
