Ratings based on 116 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
Amazing first stay at a Japanese Ryokan. The staff went above and beyond to accommodate us and the rooms were cosy and clean. Also, the onsen was delightful. I recommend the restaurant on the premises where we had some of the best local food. Will definitely come here again!
by A verified traveler from Corona
Posted 5 Nov 2024
by A verified traveler
Posted 17 Sep 2024
Wonderful hotel! Loved the staff and the hot baths! The front desk staff were extremely kind and helpful!
Comment from Hotel Management
25 Sep 2024 by rei, Hotel Management
Thank you very much for taking the time to send us your lovely comments.We are delighted to know that you liked our hotel and spa and that you were satisfied with the friendliness of our reception staff.Your kind words are an encouragement to all our staff. We will continue to strive to provide you with the best possible service.We look forward to welcoming you again.
by A verified traveler
Posted 1 Sep 2024
Fantastic property. The description of the property is accurate. The staff were very friendly and accommodating… they waited for us to check-in very late even though we were outside the check-in hours. The onsen experience was fantastic. Our boys ages 19, 16 and 13 originally said they wouldn’t use the onsen, but after they tried it once, they went each day. Some reviews complained about the area being remote, we didn’t find the distance to transit to be an issue at all. It was a quiet neighborhood and probably a better experience than being on a busy street. We enjoyed our walk to the subway each morning and back in the evenings… always felt safe and right at home.
by A verified traveler
Posted 31 Aug 2024
Don’t typically write reviews, but this place is amazing. Staff went above and beyond for us and all services were exceptional. Highly recommend staying here!
by A verified traveler
Posted 13 Aug 2024
The public onsens at this property were incredible! It was so perfect to have an onsen to relax in after a long day of adventuring. Even though it was the middle of summer when I stayed, I found myself going to the onsen at the end of every day.
The rooms were also beautiful and so spacious. The location of the property was in a quieter neighbourhood, while still being walking distance to 2 stations, bus stops (I found myself using the buses the most while staying here), and some restaurants. Both the rooms and location really immersed me into the culture of Kyoto.
The meals at the restaurant are very traditional Kyoto meals, which require an acquired taste in my opinion. Nonetheless, it was still a great experience to dine in there.
The only downside was the bathroom. It had an odd smell, either from bad plumbing or lack of ventilation. I was leaving the bathroom fan on even when I wasn't in the hotel, which seemed like a waste of electricity. However, it's worth noting that everything was impeccably clean and the daily cleaning services were exceptional.
Overall, the whole place had a charm of tradition and authenticity, which I absolutely loved as a contrast to all the hotels I was staying in on my trip.
by A verified traveler
Posted 10 Aug 2024 on Hotels
by A verified traveler
Posted 27 Jul 2024 on Hotels
by A verified traveler
Best Ryokan, bed and onsen!
Posted 27 Jul 2024 on HotelsIf you are looking for a ryokan, this is the place! Amazing service and great location near bus and train stations.
The onsen was amazing and tattoo friendly. They even had a cold tub (perfect for the summer or after the sauna).
I was worried to sleep ryokan style bed, but it was actually the most comfortable of the trip!
by A verified traveler from Jacksonville
Posted 25 Jul 2024
