Ratings based on 102 Verified Reviews

4.9 out of 5
95% of guests recommend
4.9 Room cleanliness
4.9 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Rockville

Posted 10 Dec 2024
Good choice
5 out of 5
by A verified traveler

Posted 7 Nov 2024
Worth the price. Great stay Booked room with open air onsen. I would recommend any room as you can just book private onsen for 50mins. Staff were fantastic
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Oct 2024 on Hotels
5 out of 5
by A verified traveler

Posted 28 Sep 2024
I would give this place more than 5 stars if I could. It's a hidden gem just outside of Kyoto for the perfect romantic getaway and exquisite culinary experience. I didn't want to leave
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Jun 2024
5 out of 5
by A verified traveler

Posted 5 Jun 2024
Such an amazing experience. I will surely be back.
5 out of 5
by A verified traveler

Posted 28 Mar 2024 on Hotels
Wonderful staff and service, great tradition Japanese cuisine, lovely rooms.
Comment from Hotel Management
23 Apr 2024 by SUISEN Reservation Staff:Yuumi Maruyama, Hotel Management
Thank you for your recent visit.We are glad to hear that you had a relaxing stay with us.The entire staff will continue to make every effort to serve you.We look forward to serving you again.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Feb 2024
5 out of 5
by A verified traveler

Posted 26 Jan 2024
This place is where you want to go when you need a vacation from your vacation. The kaiseki dinner/breakfast was truly memorable, each dish/bite left me wanting more. Chef Sinji Kobayashi is truly talented! Our room was spacious and onsen overlooked a spectacular view. The amenities and staff’s hospitality were above our expectations. Would highly recommend!
Comment from Hotel Management
26 Jan 2024 by SUISEN Reservation Staff Yuumi Maruyama, Hotel Management
Thank you for staying with us the other day.We are glad to hear that you were satisfied with our services.Thank you for your kind words.The entire staff would like to thank you from the bottom of our hearts.Please come to SUISEN again when you visit Kyoto.We look forward to seeing you again.
5 out of 5
by A verified traveler

Posted 17 Dec 2023
Comment from Hotel Management
26 Jan 2024 by SUISEN Reservation Staff Yuumi Maruyama, Hotel Management
Thank you for your recent visit to SUISEN.We are glad to hear that you were satisfied with our services.We look forward to welcoming you again.