Ratings based on 142 Verified Reviews

4.9 out of 5
88% of guests recommend
4.9 Room cleanliness
5.0 Service & staff
4.8 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 20 Nov 2024
The charm of the old ryokan feel and style was so beautiful and quaint! My daughters loved it as their favorite place to stay. The staff was superb! We felt as if the staff and place was like visiting a relative. Loves the library upstairs and the breakfast being offered in our room. Food was superb! Area was so nice to walk everywhere. Highly recommended!
5 out of 5
by A verified traveler

Posted 18 Nov 2024
This was an excellent experience and one of the highlights of our trip to Japan. The staff were very friendly and made us feel comfortable and the breakfast was incredible. Highly recommend and would like to visit again for longer!
5 out of 5
by A verified traveler

Posted 24 Oct 2024
Wonderful staff, authentic experience. Very clean and well located. Highly recommend. But be prepared to sit on the floor and a floor level futon. And to use shared toilet and bath.
Comment from Hotel Management
27 Oct 2024 by Ayako Kanematsu, Hotel Management
Thank you for your stay and for your wonderful review.In Japan, soft mats called tatami mats are spread out on the floor, and it is common to sleep by placing a futon directly on top of them.However, there are some customers who are not used to futons, so we will work hard to quickly respond to requests for additional mattresses.Two of the five rooms have a private toilet.In other rooms, you will have to use a shared toilet.We will improve this explanation on our homepage to make it a little easier to understand.Thank you very much for your valuable opinions.We will continue to work hard so that you will choose to stay at our ryokan again the next time you come to Kyoto.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Oct 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Oct 2024
5 out of 5
by A verified traveler from Sherwood Park

Posted 19 Oct 2024
Welcoming staff
Comment from Hotel Management
27 Oct 2024 by Ayako Kanematsu, Hotel Management
Thank you for your stay and for your wonderful review.At check-in, our staff will carefully explain the inside of the building and how to spend time in your room, so that even guests who are not familiar with Japanese houses can stay with peace of mind.We are very happy to hear that you were satisfied with your stay.We look forward to next your stay!
5 out of 5
by A verified traveler

Posted 16 Sep 2024
I had high expectations of what Japan is like and this stay exceeded it. I walked in not knowing what to expect but the whole experience blew me away. I was well rested everyday after the crazy heat in kyoto.
Comment from Hotel Management
27 Oct 2024 by Ayako Kanematsu, Hotel Management
Thank you for your stay and for your wonderful review.We are very happy to hear that you were satisfied with your stay.This is a private residence that was built 115 years ago and remains intact.We believe that by staying there, you were able to experience Japanese tradition and culture.We hope that you will stay at our inn again when you come to Kyoto.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Sep 2024
5 out of 5
by A verified traveler from Niskayuna

Posted 19 Aug 2024
Toshiharu Ryokan is a refined gem, blending traditional Japanese elegance with modern flair. The ambiance is serene and sophisticated, setting the stage for an exceptional dining experience. Atmosphere: Elegant decor combines classic and contemporary Japanese styles, creating a tranquil and luxurious environment. Service: Impeccable and attentive, the staff enhances the experience with their expert knowledge and warm hospitality. Cuisine: Breakfast menu features beautifully presented dishes with fresh, seasonal ingredients.The tasting menu offers a delightful exploration of flavors. Value: Though on the pricier side, Toshiharu Ryokan delivers exceptional quality and a memorable experience, making it well worth the cost.
Comment from Hotel Management
20 Aug 2024 by Ayako Kanematsu, Hotel Management
Thank you for staying with us and for your wonderful comments.The five nights you and your family spent at our inn are wonderful memories for us.You ate a complete breakfast every day, was on time for bath reservations, and was really polite.Unfortunately, you couldn't make a restaurant reservation on your last day, but you quickly found a restaurant nearby and went out for dinner, and I'm sure you had a delicious dinner.We hope that this stay will remain as a good memory for you.We look forward to seeing you and your family again!Toshiharu Ryokan
5 out of 5
by A verified traveler

Posted 7 Aug 2024
Very nice place and staff. Really enjoy the breakfast and delicious. Definitely will recommend it.
Comment from Hotel Management
27 Oct 2024 by Ayako Kanematsu, Hotel Management
Thank you for your stay and for your wonderful review.The breakfast at our inn is homemade by the owner.Many customers are satisfied with our healthy menu, which has a large selection of seasonal ingredients and vegetables.We are happy to hear that you were satisfied with the breakfast.We look forward to next your stay!