Ratings based on 60 Verified Reviews
4.7 Room cleanliness
3.9 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
The area was easily accesibke, staff were friendly and nice, amenities provided were good
by A verified traveler
Posted 14 Oct 2024
I recently stayed at Sakura Hotel and had a wonderful experience. The location was perfect, just a short walk from major attractions, which made exploring the area so easy. The staff was incredibly friendly and attentive, making check-in a easy and always ready to help with any questions.
The room was clean, spacious, and well-appointed, with a comfortable bed and great amenities.
Overall, I would highly recommend Sakura to anyone looking for a pleasant stay. I’m definitely looking forward to returning in the future!
Comment from Hotel Management
15 Oct 2024 by Stay SAKURA Kyoto, Hotel Management
First of all, we would like to express our gratitude for your stay at our hotel. Secondly, thank you so much for taking your precious time to provide us with your comment, it means a lot to us. We pride our self in polishing our service at all time, so that you will be even more satisfied the next time around. Again, we are delighted to hear from you and very much looking forward to accommodate you once again.
by A verified traveler
Posted 1 Sep 2024
Comment from Hotel Management
15 Oct 2024 by Stay SAKURA Kyoto, Hotel Management
Thank you for your comment. We express our sincere apologies for not meeting your expectations and for any inconvenience caused. We acknowledge that there are still many areas where we need to improve. If there are any other concerns, please don't hesitate to let us know. Our staff will continue to work hard to ensure our customers have a comfortable stay. Thank you for your valuable feedback.
by A verified traveler
Posted 18 Aug 2024 on Hotels
Comment from Hotel Management
20 Aug 2024 by Stay SAKURA Kyoto, Hotel Management
First of all, we would like to express our gratitude for your stay at our hotel. Secondly, thank you so much for taking the time to rate us, it means a lot to us.We pride our self in polishing our service at all time, so that you will be even more satisfied the next time around. Again, we are delighted to hear from you and very much looking forward to accommodate you once again.
by A verified traveler
Posted 8 Jul 2024
Staff were super helpful and courteous. Very convenient to Kiyomizu-dera and other Higashiyama-Gion temples, shrines, shopping, and Maikoya geisha tea house. Bit noisy (fire station next door), furniture a bit stained and worn, but wonderful at the price. Small kitchenette poorly stocked (now bowls?).
Comment from Hotel Management
8 Jul 2024 by Stay SAKURA Kyoto, Hotel Management
Thank you very much for the feedback. We regret any inconvenience or discomfort caused during your stay with us. Your feedback will be shared internally right away and we will do our best to make improvements. Again, we would like to apologize for what happened, and we will be much appreciated if you could visit us again in the future.
by A verified traveler from kineton
Posted 5 Jun 2024
Lovely, clean hotel and friendly staff, they were very welcoming and I rate them highly. Unfortunately the only small negative is that our room was facing onto a big main busy road and so we did not sleep much due to the noise.
Comment from Hotel Management
8 Jul 2024 by Stay SAKURA Kyoto, Hotel Management
First of all, we would like to express our gratitude for your stay at our hotel. Secondly, thank you so much for taking your precious time to provide us with your comment, it means a lot to us. We pride our self in polishing our service at all time, so that you will be even more satisfied the next time around. Again, we are delighted to hear from you and very much looking forward to accommodate you once again.
by A verified traveler
Posted 2 Jun 2024
Comment from Hotel Management
8 Jul 2024 by Stay SAKURA Kyoto, Hotel Management
Thank you very much for staying with us at our facility. Thank you for your excellent rating. We will continue to strive to provide you with even better service. We look forward to having you stay with us again.
by A verified traveler
Posted 1 Jun 2024
Fantastic stay!
Comment from Hotel Management
8 Jul 2024 by Stay SAKURA Kyoto, Hotel Management
Thank you so much for the great comment. We are so delighted that you have enjoyed your time with us! We will continue to improve our service to please all of our customer and very much looking forward to your stay with us again.
by A verified traveler
Posted 30 May 2024
Nice location and friendly staff
Comment from Hotel Management
30 May 2024 by Stay SAKURA Kyoto, Hotel Management
Thank you so much for the great comment. We are so delighted that you have enjoyed your time with us! We will continue to improve our service to please all of our customer and very much looking forward to your stay with us again.
by A verified traveler
Posted 27 May 2024 on Hotels
Comment from Hotel Management
30 May 2024 by Stay SAKURA Kyoto, Hotel Management
Thank you very much for choosing our hotel. We are very honored to receive your high evaluation.We will continue to improve our service and hospitality.We sincerely look forward to welcoming you again.
