Ratings based on 113 Verified Reviews
4.6 Room cleanliness
4.2 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Nov 2024
This was a small (typical of Japan) but cozy place. It had everything that we needed (e.g., fridge, ac, oven, microwave, washer) and we enjoyed our 4-nights stay. The weekend price was a bit higher than what I expected and there was no black tea. Otherwise, everything was great.
Comment from Hotel Management
12 Nov 2024 by Stay SAKURA, Hotel Management
Thank you very much for your valuable review! We are always taking into account our customers’ reviews and trying our best to improve our services. Again, thank you for taking the time to review our hotel. Very much looking forward to your stay again in the future.
by A verified traveler
Posted 27 Oct 2024
Very good service
Comment from Hotel Management
12 Nov 2024 by Stay SAKURA, Hotel Management
"Thank you for your high rating.We hope that our hotel was able to help you make some memories.We look forward to welcoming you back."
by A verified traveler
Posted 13 Jun 2024
Comment from Hotel Management
14 Jun 2024 by Stay SAKURA Kyoto, Hotel Management
この度は、数ある宿泊施設から当ホテルをお選びいただきまして誠にありがとうございました。心より厚くお礼申し上げます。このような高評価をいただき大変喜ばしい限りです。より一層お客様にお喜びをいただける場を目指し、精進を重ねて参ります。またのご利用を従業員一同、心よりお待ち申し上げております。
by A verified traveler
Posted 18 May 2024
It’s a ways away from Kyoto Station so good luck getting too and from with luggage (you can take the karasuma line from Kyoto station and walk about 20 minutes and mostly even sidewalk).
Comment from Hotel Management
14 Jun 2024 by Stay SAKURA Kyoto, Hotel Management
Thank you very much for staying at our facility. Thank you again for taking the time to provide us with your valuable feedback.We are very sorry for any inconvenience you may have experienced regarding our location.Our entire staff will do our best to provide you with better service. Thank you for taking the time to write us.We sincerely hope to have the opportunity to work with you again.
by A verified traveler
Posted 29 Mar 2024
Quite far from train stations. But the property offers pickup and transport of luggage from near Kyoto Station and its free. But you have to do your own transport of luggage back later.
Limited eateries and shopping, especially at night. Have to take a bus at nearby busstop to go to areas with more shopping.
Comment from Hotel Management
29 Mar 2024 by Stay SAKURA Kyoto Gyoen East, Hotel Management
Thank you very much for your valuable review!We truly value your feedback and the time you took to evaluate our performance.We are always taking into account our customers’ reviews and trying our best to improve our services. Again, thank you for taking the time to review our hotel. Very much looking forward to your stay again in the future.
by A verified traveler
Posted 25 Mar 2024
Comfortable stay. The bus stops outside and across the street provide good access.
by A verified traveler
Posted 31 Aug 2023 on Hotels
by A verified traveler
Nice and new in Kyoto
Posted 31 May 2023 on HotelsVery new and nice well organized room. Quiet for a Main Street. Many eateries about. Laundry machine in room.
Comment from Hotel Management
4 Jun 2023 by Stay Sakura, Hotel Management
Thank you very much for your valuable review! We are always taking into account our customers’ reviews and trying our best to improve our services. Again, thank you for taking the time to review our hotel. Very much looking forward to your stay again in the future.
by A verified traveler
Very good
Posted 7 Dec 2019 on HotelsOverall very good!
by A verified traveler
Posted 5 Dec 2019 on Hotels
overall is good, except that its quite noisy, i was woken up by the cars outside, and also by the residents' foot steps the unit above mine.
