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Santiago Guesthouse Kyoto

2.0 star property

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Photo gallery for Santiago Guesthouse Kyoto

Cafe
Living area
Living area
Staircase
Staircase

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Laundry
  • Air conditioning
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Shared Female Only Dormitory Room (for 1 Bed - 12 Beds Room)

In-room safe, free WiFi, bed sheets

Shared Female Only Dormitory Room (for 1 Bed - 12 Beds Room)

Highlights

Air conditioning
Bidet
In-room safe
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Shared Mix Dormitory Room (for 1 Bed - 12 Beds Room)

In-room safe, free WiFi, bed sheets

Shared Mix Dormitory Room (for 1 Bed - 12 Beds Room)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Bidet
In-room safe
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Bed In Bunk 12-Bed Female Dormitory

In-room safe, free WiFi, bed sheets

Bed In Bunk 12-Bed Female Dormitory

  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Bed In Bunk 12-Bed Mixed Dormitory

In-room safe, free WiFi, bed sheets

Bed In Bunk 12-Bed Mixed Dormitory

  • Sleeps 1
  • 1 Twin Bunk Bed

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About the neighborhood

Map
6-503, Gojohashi-higashi, Higashiyama-ku, Kyoto, Kyoto, 605-0846

What's nearby

  • Kiyomizu Temple - 8 min walk - 0.7 km
  • Gion Corner - 10 min walk - 0.9 km
  • Kawaramachi Street - 11 min walk - 1.0 km
  • Nishiki Market - 18 min walk - 1.5 km
  • Kyoto Tower - 2 min drive - 1.6 km

Getting around

  • Kiyomizu-gojo Station - 9 min walk
  • Gojo Station - 18 min walk
  • Kansai Intl. Airport (KIX) - 91 min drive

Restaurants

  • ‪龍門本店 - ‬4 min walk
  • ‪前田珈琲高台寺店 - ‬4 min walk
  • ‪市川屋珈琲 - ‬3 min walk
  • ‪Fuju Japenese Tea House - ‬5 min walk
  • ‪ゆば泉 - ‬4 min walk

About this property

Santiago Guesthouse Kyoto

Guesthouse near Kiyomizu Temple
Close to Gion Corner and Yasaka Shrine, Santiago Guesthouse Kyoto provides a coffee shop/cafe, laundry facilities, and a bar. The on-site restaurant, Santiago Cafe, offers breakfast, lunch, dinner, and light fare. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Continental breakfast (surcharge), a computer station, and a front-desk safe
  • Tour/ticket assistance, free newspapers, and smoke-free premises
  • Luggage storage
Room features
All guestrooms at Santiago Guesthouse Kyoto feature thoughtful touches such as air conditioning, in addition to amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Shared bathrooms with bidets

Languages

English, Japanese

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Interior

Capsule Hotel CONTINUE Njojo-Kita

  • Free WiFi
  • Laundry
  • 24/7 front desk
  • Microwave
7.8 out of 10, Good, 35 reviews
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P2,172 total
Jul 2 - Jul 3
Capsule Hotel CONTINUE Njojo-Kita

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:30 AM for a fee: JPY 500 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Santiago Cafe

Family friendly

  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • No housekeeping service
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • No elevator

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Shared bathroom
  • Slippers
  • Towels provided

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 9 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 4:00 PM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately JPY 500 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Kyoto Santiago
Kyoto Santiago Guesthouse
Santiago Guesthouse
Santiago Guesthouse Hostel
Santiago Guesthouse Hostel Kyoto
Santiago Guesthouse Kyoto
Santiago Kyoto
Santiago Guesthouse Kyoto House
Santiago Guesthouse House
Santiago Kyoto Kyoto
Santiago Guesthouse Kyoto Kyoto
Santiago Guesthouse Kyoto Guesthouse
Santiago Guesthouse Kyoto Guesthouse Kyoto

Frequently asked questions

Is Santiago Guesthouse Kyoto pet-friendly?

No, pets are not allowed at this property.

How much is parking at Santiago Guesthouse Kyoto?

Santiago Guesthouse Kyoto doesn't offer parking.

What time is check-in at Santiago Guesthouse Kyoto?

Check-in start time: 4 PM; Check-in end time: 9 PM. Late check-in is available during limited hours.

What time is check-out at Santiago Guesthouse Kyoto?

Check-out is at 11 AM.

Where is Santiago Guesthouse Kyoto located?

Located in Higashiyama Ward, this guesthouse is within a 10-minute walk of Kyoto National Museum and Kiyomizu Temple. Yasaka Shrine and Kawaramachi Street are also within 15 minutes. Kiyomizu-gojo Station is 9 minutes by foot and Shichijo Station is 14 minutes.

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Santiago Guesthouse Kyoto Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 266 out of 713 reviews
Rating 8 - Good. 282 out of 713 reviews
Rating 6 - Okay. 111 out of 713 reviews
Rating 4 - Poor. 40 out of 713 reviews
Rating 2 - Terrible. 14 out of 713 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Josue

Liked: Cleanliness, amenities, property conditions & facilities
Perfect, I made friends late night playing Jenga.
Stayed 1 night in May 2025

10/10 Excellent

Carlo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 4 nights in May 2025

2/10 Terrible

Shelby

Disliked: Cleanliness, property conditions & facilities
I got so many bug bites here and even saw a cockroach in the lobby.. some of the staff is rude and one was pretty creepy.. I wouldn’t want to stay here again
Stayed 3 nights in Jun 2025

6/10 Okay

Roberta

Liked: Staff & service, property conditions & facilities
.
Stayed 2 nights in May 2025

8/10 Good

Chiung yin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I would recommend this place. It's a good budget hostel and has everything that you need.
Stayed 2 nights in Jan 2025

4/10 Poor

Chance

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately the only good part of my stay was how comfortable the bed was, but it stops short after that. It's so extremely dirty that I barely wanted to touch anything in the place, the common areas are also extremely dirty so it's not an inviting place to relax.
Stayed 2 nights in Apr 2025

10/10 Excellent

Chiung yin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would said it's a budget hostel, has basic amenities.Close to some attractions. Shower room is spacious.Hood Wifi.
Stayed 2 nights in Jan 2025

10/10 Excellent

Prab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
FOR THIS PRICE - exceptional cleanliness and service. If i’m ever coming back to Kyoto, this is where imma stay (unless I go all out on a Ryokan).
Stayed 2 nights in Dec 2024

10/10 Excellent

katsunori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. The kitchen is also available, making it suitable for long-term stays. The location is a bit inconvenient as it is outside the central area, but once you get used to it, it’s not a problem. There are no supermarkets nearby. A public bath is about a 10-minute walk away, so those who enjoy Japanese communal baths can experience a local atmosphere. I will use it again. There are many men and women from overseas. It is clean and feels safe.
Stayed 1 night in Mar 2025

10/10 Excellent

Wentian

Liked: Cleanliness, staff & service, property conditions & facilities
Always happy here. Hope to see u again next fall
Stayed 3 nights in Sep 2024

10/10 Excellent

Wentian

Liked: Cleanliness, staff & service, property conditions & facilities
great value for money, always a pleasure to stay here
Stayed 3 nights in Sep 2023

10/10 Excellent

Giovanishka

Liked: Staff & service
This property was perfect, the only issue is that there’s a lot of mold.
Stayed 1 night in Oct 2024

10/10 Excellent

Wentian

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks for another excellent stay, and thanks to the hard working staff Hope to see you again next year
Stayed 5 nights in Oct 2023

8/10 Good

Kalle

Liked: Staff & service, amenities, property conditions & facilities
Location is definitely the strong point of this guesthouse. Staff was also very good. Some minor improvements would be better cleanliness and softer mattresses.
Stayed 4 nights in May 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Nice. I didn't encounter any centipedes (huge plus)
Stayed 7 nights in Sep 2023

4/10 Poor

Forrest

Liked: Staff & service, amenities
Disliked: Cleanliness
Beds are terrible. Entire second floor smells like BO. It’s worth it for a day or 2 if you are trying to save money and make friends. But the beds and smells are just too much at some point. A lot of younger people to meet -best part. But quite uncomfortable after two nights.

8/10 Good

Maria

Liked: Staff & service, amenities, property conditions & facilities
I know is not directly related to the staff but directly to the guest that stay there but some of the share spaces were a little dirty... I think the administration should put more rules about to clean each space you use and create consciousness that there are other people than you. I another thing is that the administration should make maintenance to the showers and the shoes area... But other that that, was a great experience, the staff is super nice, also the beds and the first floor is also good. With wonderful location to move around.
Stayed 4 nights in Jul 2024

8/10 Good

Epie

The beds in this capsule hotel are really big and comfy. The only thing that I would recommend to them is the provision of wet sanitizing tissue to clean the toilet sitting before use. It is a public restroom so sanitation must be a priority. Apart from that I will recommend it to friends and travellers on the go.
Stayed 1 night in Dec 2023

6/10 Okay

Hannah

Liked: Room comfort
Disliked: Cleanliness

Men in women's room at night

Common area on 2f smells of stale body odour. Male staff came into the "women only" bedroom at 7pm (a time that I don't think staff should be in bedrooms..) to close the curtains?? Surely us women are capable of moving some fabric? What made this worse was that the curtain was right next to my bed, where I get dressed. I didn't appreciate an unexpected man reaching round the side of my bed to close the curtain.
Stayed 4 nights in May 2024

8/10 Good

Edgar Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at this hostel was acceptable. The lounge is very clean, spacious, and nice for hanging out and having something from 7-Eleven. There's a common area for eating and cooking that I didn't use. The staff is very friendly and answers all questions. When I arrived, there was a lovely party on the first floor with karaoke and a friendly crowd, which I enjoyed. There is no elevator. The rooms are mixed, and the wooden beds do not have a ceiling if you’re on the upper bunk—only left and right dividers and your curtain, so there isn’t complete privacy. The locker is small, so a 22-inch suitcase won’t fit; only smaller bags can be accommodated. I had to leave my luggage in my room in front of my bed. There’s another floor where you can leave larger luggage, but it’s not secure. The showers are fine, but you have to rent a towel for 200 yen. There are shared bathrooms on each floor for men and women. You have to put on your own sheets and pillowcases, and there’s no daily cleaning, even though I was told there would be. Just a block away is the bus station that takes you to Nishiki Market, and there are bars near the Kamo River and that shopping area. You can also walk to the wonderful and beautiful Kiyomizu-dera. Maybe, although I'm not sure, I would consider staying here again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities
First, let me begin by saying that this is a guesthouse with shared living/sleeping areas (meaning shared showers, own bunk bed but in a shared room etc) so if you're looking for privacy don't book a hostel. There is no elevator so be prepared to carry your luggage up 3-4 flights of narrow stairs. There is a small locker provided where you can set your own code; it's only big enough to keep shoes and valuables in. It's a small sleeping area so getting into your luggage is a bit of a hassle.The outside area is a bit noisy since it's right beside the street, for those sleeping beside the window this might be a nuisance. If you're a side sleeper, the mattress was a little thin but this might just be common of hostels and possibly Japan. 1F common area is very open with a wide space to lay out and relax. 2F is where the kitchen, dining area, shower room, and sinks are so this floor can get a bit stuffy and hot. All this being said, this was the best time I've had in Kyoto, I've met many people and had many connections that I was a bit sad to leave. The staff is very helpful, I've accidentally reset my locker code multiple times and while not related to me I've witnessed them do their best to make the guests' stay more enjoyable. Thanks Santiago, hope to see you again!
Stayed 5 nights in Dec 2023

2/10 Terrible

Bee

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
You get what you paid for. Not sure what to expect. I stayed in many capsule hotels and guesthouses but this one is probably my least favorite. My bunk was next to the window (and i mean NEXT to the window), it’s basically my wall covered with a curtain. Very tight space to get into my bunk that they put me in. Since my bunk was next to the window, during daytime it is like a sauna in my bunk. Lucky it’s winter time so during nighttime it is actually cool and tolerable. There was a fan that i was using but somebody took it away or hid it. Dont know why as it’s not their bunk that is steaming hot. I cant say for other bunks but my mattress was so overused that there was no cushion or padding at all. I can feel my body touching the bunk board. I better off sleeping on the ground. It really aches my body. Pillow wasn’t the best, was hard and felt like sleeping on a beanbag but worst. Single toilets are shared between floors. Common area was okay, have a fridge but its always full with other people’s stuff so i recommend just buy a bento from a konbini. Microwave, electric tea kettle and single stove burner is available. Shower is good, multiple single showers for privacy. Check-in was horrible, no one was there. Waited for 3 hours just to have someone to show up for work and then again the person look like any other guests who is staying at the guesthouse so i cant even tell. Didn’t even acknowledge my existence even though. Guesthouse is on busy and main traffic so it is noisy.
Stayed 3 nights in Dec 2023

8/10 Good

Hideki

Liked: Amenities, property conditions & facilities
ゲストハウスとしての機能、サービスは 充分であると思いました。 海外の若者がカスタマーの中心な感じですが、 邦人62歳男も満足できる施設だと思いました。 唯一の欠点 階段が急なことですかね！
Stayed 1 night in Jun 2025

6/10 Okay

Steven

Stayed 2 nights in May 2025

10/10 Excellent

Koya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
バスの本数も多くアクセスは良しです。清水寺の麓(最寄り停留所)ですが、人手の少ない早朝の拝観をお勧めします。
Stayed 1 night in Mar 2025