Ratings based on 963 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Very nice lobby like a lounge
by A verified traveler
Posted 14 Nov 2024
by A verified traveler
Posted 12 Nov 2024
Probably the best stay on our 3 week vacation. Very friendly staff. Lots of amenities on property. A 5 minute walk to the station. Would definitely recommend.
by A verified traveler
Posted 12 Nov 2024
Great service and location ; fantastic breakfast buffet ( almost brunch inspired ) with endless choices of fresh quality food.
by A verified traveler
Posted 10 Nov 2024
by A verified traveler
Posted 9 Nov 2024
The hotel had a fantastic buffet breakfast and had many modern and cosy spaces to sit and relax in, including a cafe, bar and onsen. The room was clean and nice, and felt a bit more spacious than other hotel rooms we had in Japan.
Reception staff spoke English well and their service was good, but felt a bit less helpful and accomodating compared to other places we had stayed.
In the evenings, they had a live musician play instrumental music until 10pm, which was a pleasant surprise, but you could still hear it gently playing from within your room. Some might find this disruptive if your looking for an early night.
by A verified traveler
Posted 9 Nov 2024
Very nice open lobby, rooms amazing and clean, great smoking area. Only negative thing is that you’re not allowed to eat outside food and drink at the tables in the lobby, the restaurant at the hotel was simply okay.
by A verified traveler
Posted 7 Nov 2024
Very comfortable, quiet and convenient. Liked the morning coffee/tea bar and the evening complimentary beverage. Restaurant good. Nice courtyard.
by A verified traveler
Posted 5 Nov 2024
by A verified traveler
Posted 5 Nov 2024
Really nice to walk around station and back to the hotel with ease.
