Ratings based on 21 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
5.0 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Apr 2024
Comment from Hotel Management
9 Jun 2024 by Rinn Horikawa Gojo Miho, Hotel Management
Thank you very much for choosing Rinn Horikawa Gojo for your stay.We are very pleased to receive a perfect score from you.Please stay at Horikawa Gojo when you visit Kyoto again.
by A verified traveler
Posted 21 Dec 2023
Comment from Hotel Management
3 Feb 2024 by Rinn Horikawa Gojo Staff; Phyo, Hotel Management
Thank you for staying at Rinn Horikawa Gojo Hotel, we are looking forward to your visit here again.
by A verified traveler
Great little find!
Posted 19 Oct 2023 on HotelsGreat room, really spacious. Staff were all very friendly. Handily located right next to a bus stop (#9 or #28 from the station), with other stops nearby as well as convenience stores. Lovely ramen shop across the road too! Would happily stay again.
Comment from Hotel Management
29 Oct 2023 by Rinn Horikawa Gojo Staff:Nishimura, Hotel Management
Thank you for staying at Rinn Horikawa Gojo. Thank you for sending us your review. We are very happy to receive your compliments regarding our hotel's facilities, location, and staff. looking forward to seeing you coming again.
by A verified traveler
Posted 25 Aug 2023
Comment from Hotel Management
14 Sep 2023 by Rinn Hoikawa Gojo CHEN, Hotel Management
Thank you for choosing Rinn Horikawa Gojo.We will continue to strive to improve our facilities and services based on the feedback from our guests. We look forward to welcoming you again.
by A verified traveler
Posted 17 Jul 2023 on Hotels
Comment from Hotel Management
23 Jul 2023 by Rinn HorikawaGojo CHEN, Hotel Management
Thank you for choosing Rinn Horikawa Gojo.We will continue to strive to improve our facilities and services based on the feedback from our guests. We look forward to welcoming you again.
by A verified traveler
Posted 15 Mar 2023
The location is slightly away from the centre of the busy area but still walkable.
Staff were very helpful and nice. The room was very clean.
Comment from Hotel Management
20 Mar 2023 by Rinn Horikawa Gojo Miyazu, Hotel Management
Thank you for staying at Rinn Horikawa Gojo.We apologize for any inconvenience caused by the location.I am very happy that you were satisfied with the room.If you have another chance, we would appreciate it if you could use our hotel.Thank you very much for your valuable time and opinions.
by A verified traveler
Posted 9 Feb 2023
Nice decor but not enough restaurants around
Comment from Hotel Management
17 Feb 2023 by Rinn Horikawa Gojo Miyazu, Hotel Management
Thank you for staying at Rinn Horikawa Gojo. We apologize for the inconvenience caused to our customers regarding the location.We hope that you will use our hotel again when you come to Kyoto next time.We look forward to seeing you again.Once again, thank you very much for your valuable time and opinions.
by A verified traveler
Kyoto is a must while you visit to Japan
Posted 6 Apr 2022 on HotelsLocation in Gojo, easy to access.
700Yen taxi from Koyoto station.
Hotel seem just new opened within a year, spacious, clean, simply check in.
Comment from Hotel Management
14 Apr 2022 by Rinn HorikawaGojo Emi, Hotel Management
Thank you for staying at Rinn Horikawa Gojo.
The hotel was opened in 2021, so we hope that our guests will have a good time.
Rinn's hotel also has various interior facilities and a townhouse where you can rent an entire building, so please use it when you come to Kyoto again.
We look forward to your visit from all the staff.Thank you.
by A verified traveler
Posted 21 Sep 2024
Wir haben dort fünf Tage verbracht. In den meisten Bereichen war es staubig und nicht besonders sauber. Ein 7/11 war in nur zwei Minuten zu Fuß erreichbar. Das Personal war jedoch äußerst freundlich und hilfsbereit.
Comment from Hotel Management
11 Oct 2024 by Rinn Horikawa Gojo: Phyo, Hotel Management
Thank you for taking the time to share your feedback. While we are glad you found our staff friendly and helpful, we sincerely apologize for the cleanliness issues you encountered during your stay. Maintaining a high standard of cleanliness is very important to us, and we will address this with our housekeeping team to ensure improvements are made.We appreciate your comments and hope to have the opportunity to welcome you back in the future, where we can provide a better experience. Safe travels!
by A verified traveler
Posted 15 Jun 2024 on Hotels
Comment from Hotel Management
17 Jun 2024 by Rinn Hoikawa Gojo Chiharu, Hotel Management
Thank you for using Rinn Horikawa Gojo and for posting a review. We are glad that you had a comfortable stay and are honored to have received a perfect score. We will continue to strive to provide better service to our customers. We hope to see you again someday. Thank you very much.
