Ratings based on 502 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
Rihga Gran Kyoto is a 4-star hotel that may be deemed as a boutique five-star property. The property is situated a stone’s throw away and approximately 5-minute walk from the Kyoto Station. In navigating the direction to the hotel, allow plenty of time to get lost in the central station as there are numerous exit and entry points. The property is a short walk from the Kyoto Avanti Mall towards the very end of the south gate. We stayed for 2 days in a superior twin room. The room was clean and spacious boasting an eclectic modern design. Amenities were provided in abundance. Free cold and hot drinks including coffee and tea were available on the reception floor on specified hours everyday. A public hot bath, separate for men and women, was also accessible until the morning for hotel guests. Be mindful about strict onsen rules and local practices when accessing the hot baths. We had light dinner and cocktails at the hotel bar and lounge, Kotona. Food and drinks were modest in pricing but met high quality standard. The hotel ticked almost all boxes for me, except for its limited luggage storage service. We were only allowed to store luggage over a day; overnight storage was prohibited accordingly. I highly recommend this property for a short-stay in Kyoto. Long-stays may break the bank to some degree as there are other affordable and cheaper properties around the area.
by A verified traveler
Posted 17 Nov 2024
Easy check in and also close to everything in the area the station was also 5 min away walking distance
by A verified traveler
Posted 15 Nov 2024
Great property with excellent staff. Super convenient and great location
by A verified traveler
Posted 12 Nov 2024
Perfect and convenient! This hotel located in the convenient locaton.Right by the train station! All the stores and restaurants are there!
The rooms are nice, very clean! Loved breakfast, so good! Soft drinks and coffee are free of charge! And very nice stuff! Going above and beyond to help you with anything they need! Definitely would stay again!
by A verified traveler
Posted 12 Nov 2024
Excellent hotel. Clean, spacious. Staffs are very courteous and helpful
by A verified traveler
Posted 8 Nov 2024
Breakfast is good.
by A verified traveler
Posted 7 Nov 2024
Very good location for Kyoto train station. Lots of restaurants and shopping nearby. Paid laundry was a bonus. Friendly staff and the breakfast was excellent. Would stay again on future visits.
by A verified traveler
Posted 6 Nov 2024
Great hotel just a short walk from the Shinkansen tracks at Kyoto station. The staff were very friendly, the room was spacious and of a very high standard. Highly recommended if you’re staying in Kyoto - and particularly if you’re using Kyoto station regularly to explore other areas (Nara, Osaka etc).
by A verified traveler
Posted 26 Oct 2024
by A verified traveler
Posted 26 Oct 2024
The Hotel staffs provide exceptional service and staffs are quite good in English and can answer your inquiry with ease.
Room is in good condition, clean and roomy, washroom is quite large and enough spaces for you to put 3 large luggages and 2 hand carry luggages on a deluxe twin bedrooms. The room itself is big enough comparing with other hotel.
The only thing I can complain is that they have only one laundry machine on 5th floor and above, which quite often is fully occupied (woke up at 4 am and finally able to use it)
I love the elegant design right at entrance which is a bonus
Overall very good experience !
