Ratings based on 44 Verified Reviews

4.4 out of 5
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 17 Apr 2024
Very happy with a stay. Convenient location, friendly and helpful staff, clean room. We had kitchen in the room which was nice. The bathroom had space for drying laundry with a heating and drying fan on top.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Nov 2023
1 out of 5
by A verified traveler

Posted 10 Sep 2023
Much smaller and congested than advertised, nothing like pictures on Expedia. Room was very dirty, there was dust all over, couch had big bad spots, beds were missing sheets and there was no one on the property to speak to as it’s managed remotely. Recommend staying away, not worth the money.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Jul 2023
4 out of 5
by A verified traveler

Posted 6 Jun 2023
Bed was uncomfortable and could use bigger and better pillows.
5 out of 5
by A verified traveler from Alpharetta

Posted 2 Jun 2023
Loved the Hello Kitty theme. My kids enjoyed the decor and made the trip to Kyoto much more memorable.
2 out of 5
by A verified traveler

Posted 18 May 2023
The room was very dusty. Dust covered the aircon filters, toilet floor, the kitchen. Aircon was faulty too, kept turning on and off. Luckily the weather was cold. Do not recommend this hotel for people with asthma or allergy problems.
5 out of 5
by A verified traveler from Calgary

Posted 7 Jun 2020
The check-in desk is at a different location from the actual unit, so it's a little bit of a hassle, but the actual process was easy and the staff was nice and helpful. The unit has a small kitchen with a microwave, a hot plate and a washing machine. It also came with laundry soap. It was very quiet and the location was nice, it wasn't too far to walk to restaurants or convenience stores.
Comment from Hotel Management
14 Jun 2020 by RESI STAY Reception Counter, Hotel Management
Thank you for staying with us and sharing your experience. We are glad to hear that the condition of your room was sufficient. We will keep improving to provide all the guests with a comfortable stay. We are looking forward to seeing you in Kyoto again in the near future.
4 out of 5
by A verified traveler

Posted 20 Feb 2020
The room is spacious and colorful, got to cook while others chill with Netflix.
Comment from Hotel Management
25 Feb 2020 by RESI STAY team, Hotel Management
Thank you for your review. We are glad you enjoyed your stay with us. We hope to see you again in the near future.
5 out of 5
by A verified traveler

Posted 16 Feb 2020
It's kind of central, hence, it's convenient to travel. The property is very clean with high security. Staff are very helpful & friendly. This is the 4th time I have been in Kyoto for free & easy trip but this is the best place to stay. Because the toilet, kitchenette, and amenities in the room are quite advanced, new, & very easy to use. We love this place though the room is a bit cramp but sufficient & comfortable to stay. Great place to stay and I will definitely recommend this place to all my friends as well as staying here whenever I come to Kyoto. Thank you so much, Resi Stay The Kyoto!!!!
Comment from Hotel Management
17 Feb 2020 by RESI STAY team, Hotel Management
Thank you very much for your review on our service and accommodations. Hearing about your experience is very helpful for us to increase our guests’ satisfaction during their stay in Kyoto. RESISTAY has several kinds of accommodations in Kyoto, from apartment-style rooms to Kyoto Townhouses. We would be happy if you come back to stay with RESISTAY again in the near future.