Ratings based on 71 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Nov 2024
Great spot to stay in Kyoto. Nice and quiet but close to everything. The room was immaculate and couldn’t fault anything. Would definitely stay again.
by A verified traveler
Posted 15 Nov 2024
The hotel was clean, comfortable and quiet.
It's in a good location near to shops, restaurants and bars as well as transport.
Check in is 2 minutes away from where the rooms are but this is not a problem.
Two small issues for us were:
1 We emailed the hotel about dropping bags before check in. The emails were not answered. When we called the number they gave us it was not answered. It was disappointing.
2 There was an unpleasant smell coming from the washing machine.
Comment from Hotel Management
24 Nov 2024 by MyK House, Front Staff, Hotel Management
Dear Guest,Thank you for your feedback, and we’re glad you found the hotel clean, comfortable and well-located! We sincerely apologize for the lack of response to your emails which was purely unintentional and the inconvenience with the washing machine but we’ll ensure better communication moving forward. Thank you for bringing this to our attention, and we’ll work on resolving these issues. We hope to welcome you back again!
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
24 Nov 2024 by MyK House, Front Staff, Hotel Management
Thank you so much for your wonderful 5/5 rating! Your feedback means a lot to us, and we hope to welcome you back to MyK House in the future!
by A verified traveler
Posted 23 Oct 2024
The perfect home base for a long stay in Kyoto! By the time we left, it felt more like Our K-Home (ha ha).
We had the 5th floor suite, which is more like a proper apartment, complete with separate dining room/kitchen, in-unit laundry, closet, living room, and even a small tatami room.
The balcony was a highlight of our trip. After a long day spent exploring Arashiyama or hiking up Mt. Inari (both easily accessible by nearby transit!), nothing beats sitting high up in your own private oasis overlooking the Kamo River with a couple drinks from the nearby 7-11.
Food and entertainment options abound nearby, but the area around the hotel itself is still quiet and beautiful, complete with a scenic old canal and cozy traditional architecture.
Staff were incredibly courteous, and our check-in host spoke fluent English. Check-out was simple and no-contact—just drop the key off at the desk and go.
My two very minor complaints: the wifi speed was poor in our unit; and while we expected the combo washer/dryer to leave clothes a bit damp after a cycle, there was no clothesline or rack provided for air-drying (luckily we brought our own). But these were minor inconveniences in an otherwise very pleasant and relaxing stay.
I highly recommend My K House for your Kyoto stay!
Comment from Hotel Management
27 Oct 2024 by MyK House, Front Staff, Hotel Management
Dear Guest,Thank you so much for your heartfelt review! We’re delighted to hear that MyK House felt like your "K-Home" during your stay. It sounds like you truly made the most of our 5th-floor suite and enjoyed the stunning views of the Kamo River from your balcony.We appreciate your feedback regarding the Wi-Fi speed and the drying options. We’re always looking to improve our guests' experience, and your insights will help us in that regard.It was a pleasure having you with us, and we’re glad our staff could assist you during your stay. Thank you for recommending us, and we hope to welcome you back to MyK House on your next visit to Kyoto!Safe travels and best wishes!
by A verified traveler
Posted 15 Oct 2024
Our room was beautiful, modern and clean. Lovely view of the river from our spacious balcony. The beds were comfortable and room was quiet at night. Very convenient walk to many bus, subway, dining and shopping options. Only problem we had was using the dryer to dry some laundry, took 5 hours and still the jeans and 2 cotton tees were damp - needed better instructions in the welcome binder. Otherwise, a lovely hotel and wished we could stay longer, really enjoyed our stay! Alex in reception was also very friendly and efficient in checking us in and then escorting us to the actual hotel 2 mins away.
Comment from Hotel Management
20 Oct 2024 by MyK House, Front Staff, Hotel Management
Dear Guest,Thank you for taking the time to share your experience with us! We’re delighted to hear that you enjoyed your beautiful, modern room and the lovely view from your balcony. It’s great to know that you found our location convenient and appreciated the comfort of your beds.We apologize for the inconvenience you experienced with the dryer and appreciate your feedback about the instructions. We'll make sure to improve this for future guests.We're also glad to hear that Alex made a positive impression during your check-in. Thank you again for your kind words, and we hope to welcome you back for an even longer stay!Best Regards,
by A verified traveler
Posted 19 Aug 2024
No information to visitor that there is no front desk in My K house.
There is no lock on the room door. Only access control for the 1F lift lobby.
However, the access control for the lift lobby was released manually in a whole day.
Terrible.
Seems like that there is no security for the hotel
Comment from Hotel Management
25 Aug 2024 by MyK House, Front Desk, Hotel Management
Dear GuestThank you for your feedback. I’m sorry to hear about the issues you encountered during your stay.I’d like to clarify a few points:Access Control: The 1st-floor lift lobby is controlled to ensure security, and during the times when our staff is present, the access control is managed to accommodate guest needs so we usually keep it open. However, we are reviewing the situation to ensure this is handled smoothly in the future.Room Security: All of our rooms are equipped with locks to ensure your security and privacy and we are wondering about this issue you mentioned because our staff handed over a room key to you during the check-in and we are really concerned about what has happened. Emergency Access: Besides the elevator, we have an accessible emergency staircase for guests to use if necessary.We are committed to providing a secure and comfortable environment for our guests, and your feedback is invaluable in helping us improve. We appreciate your understanding and hope to have the chance to welcome you back under better circumstances.Best regards
by A verified traveler
Posted 22 Jun 2024 on Hotels
Comment from Hotel Management
23 Jun 2024 by MyK House, Front Desk, Hotel Management
Dear Guest,Thank you again for staying with us. We appreciate your review of your stay.We look forward to seeing you again.Best regards,My K HouseFront Desk
by A verified traveler
Excellent Stay at My K House
Posted 9 Jun 2024 on HotelsMy room at My K House was perfect for my visit to Kyoto with 3 people. Great location near Gion and other attractions. The room was spacious and clean and very comfortable.
Comment from Hotel Management
13 Jun 2024 by MyK House, Front Desk, Hotel Management
Dear Micheal Thank you for your stay with us. We are happy that you enjoyed your stay at My K House.Kind regardsMyK House Front Desk
by A verified traveler
Posted 14 May 2024 on Hotels
Comment from Hotel Management
28 May 2024 by My K House, Hotel Management
Dear Guest, Thank you very much for your valuable response and the recommendation. Comments from our guests keep us motivated to keep doing better. Best regards
by A verified traveler
Great!!
Posted 28 Feb 2024 on HotelsLovely hotel. I wish we booked longer in Kyoto to stay here. The location is great and the service was exceptional. We would highly recommend this hotel.
The luggage hold service until 8pm is a great option to take up, as you can then roam one last day without lugging your suitcases around before leaving for another location in Japan
Comment from Hotel Management
3 Mar 2024 by MyK House, Hotel Management
Dear Guest, Thank you very much for your valuable response and the recommendation. Comments from our guests keep us motivated to keep doing better. Best regards
