Ratings based on 908 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Really nice property with friendly staff. The hotel is located in the perfect area. Lots of shopping and food nearby but it’s just off the Main Street so it’s quiet at night and not too busy just outside. The only downside was we got a room with no view. Would have been nice to actually have a view.
Comment from Hotel Management
21 Nov 2024 by Front office manager, Hotel Management
Thank you very much for staying at Mitsui Garden Hotel Kyoto Kawaramachi Jokyoji during your visit to Kyoto.We are very happy to hear that you were satisfied with our staff and location.Our hotel is located in the downtown area of Shijo Kawaramachi, and there are many restaurants and souvenir shops in the surrounding area, so we hope you enjoyed your trip to Kyoto.We apologize for your disappointment regarding the view in your room.We will do our best to accommodate you next time you stay with us, so please feel free to make a request to the front desk staff.We look forward to welcoming you back to our hotel again on your next opportunity to visit Kyoto Japan.Mitsui Garden Hotel Kyoto Kawaramachi JokyojiFront office manager
by A verified traveler
Posted 19 Nov 2024
Room is nice and comfortable
Comment from Hotel Management
19 Nov 2024 by Front office manager, Hotel Management
Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Kawaramachi Jokyoji for your recent visit in Kyoto. We appreciate giving a perfect rating on our hotel's review.We are glad to know that you enjoyed your stay with us.We will continue our efforts to provide more comfortable stay. Once again, we appreciate your assessment and we are looking forward to seeing you again in the near future.Mitsui Garden Hotel Kyoto Kawaramachi Jokyoji
by A verified traveler
Posted 17 Nov 2024
Absolutely fabulous stay. Room was small but so well organized as was everyone.
Comment from Hotel Management
18 Nov 2024 by Front office manager, Hotel Management
Thank you very much for staying at Mitsui Garden Hotel Kyoto Kawaramachi Jokyoji.We are very honored to receive a perfect score.We are very happy to hear that you had a wonderful stay with us.We hope to make your stay with us a very pleasant one.We have been working hard to improve our services to make your stay with us a very pleasant one, and we are all relieved to hear that your stay was a good one.We hope you will return to our hotel again when you return to Kyoto.Mitsui Garden Hotel Kyoto Kawaramachi JokyojiFront office manager
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Front office manager, Hotel Management
Thank you for your perfect rating to us and we are very happy to hear that you were impressed with our hotel. We will continue our efforts to provide more comfortable stay. Once again, we appreciate your assessment and we are looking forward to seeing you again in the near future. Mitsui Garden Hotel Kyoto Kawaramachi Jokyoji
by A verified traveler from Tustin
Posted 13 Nov 2024
Very clean , close to shopping and transportation.
Comment from Hotel Management
13 Nov 2024 by Front Office Manager, Hotel Management
Thank you for your positive review. We are delighted to hear that you found our hotel very clean and conveniently located near shopping and transportation facilities. At Mitsui Garden Hotel Kyoto Kawaramachi Jokyoji, we strive to provide a comfortable and convenient stay for all our guests. We look forward to welcoming you back in the future. Warm regards, Mitsui Garden Hotel Kyoto Kawaramachi Jokyoji Front Office Manager
by A verified traveler
Posted 11 Nov 2024
The location is amazing!! Very close to tons of shops & restaurants, and walkable to the Gion metro stop. Loved our stay.
Comment from Hotel Management
12 Nov 2024 by Front Office Manager, Hotel Management
Thank you for your perfect rating to us and we are very happy to hear that you were impressed with our hotel. It brings us great joy to hear that you enjoyed our central yet quiet location. Our hotel is located on a main area which you are able to enjoy shopping and sightseeing. We are also in walking distance to famous Nishiki Food Market where you can enjoy some local foods. We hope you will continue to use it as a base for exploring Kyoto. Once again, thank you very much for your time to review your recent experience at our hotel. We are looking forward to seeing you again in Kyoto, and hoping it will be soon.Mitsui Garden Hotel Kyoto Kawaramachi JokyojiFront Office Manager
by A verified traveler
Posted 10 Nov 2024
Small and neat
Comment from Hotel Management
11 Nov 2024 by Front office manager, Hotel Management
Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Kawaramachi Jokyoji for your recent visit in Kyoto. We appreciate giving a perfect rating on our hotel's review.In addition, for your feedback of room size, we guess that it is comfortable for your stay.Once again, thank you very much for your feedback. We look forward to welcoming you back again for your next trip to Kyoto.Mitsui Garden Hotel Kyoto Kawaramachi Jokyoji
by A verified traveler
Posted 4 Nov 2024
Very relaxing and clean hotel. Staff were helpful and friendly. Nice rooms and bathroom, and a great place to call home for 5 nights. Would stay again, thanks. Public bath is a nice plus!
Comment from Hotel Management
5 Nov 2024 by Front office manager, Hotel Management
Thank you very much for choosing Mitsui Garden Hotel Kyoto Kawaramachi Jokyoji.All of us at the hotel are very pleased to receive your compliments on our facilities and services.Our large public baths are a great place to relax and unwind from the day's work.Please come back to our hotel when you visit Kyoto again.We look forward to seeing you again.Mitsui Garden Hotel Kyoto Kawaramachi JokyojiFront office manager
by A verified traveler
Posted 2 Nov 2024
Clean, Superior suite style rooms are perfect for 2 people. On-site onsen is great.
Comment from Hotel Management
2 Nov 2024 by Front Office Manager, Hotel Management
Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Kawaramachi Jokyoji for your recent visit in Kyoto. We appreciate giving a perfect rating on our hotel's review.We are very pleased to read your kind words about our guest rooms and public baths.In particular, the public baths are very popular, and we hope that you will be able to relax after a long day of sightseeing in Kyoto.We will continue our efforts to provide more comfortable stay. Once again, we appreciate your assessment and we are looking forward to seeing you again in the near future.Mitsui Garden Hotel Kyoto Kawaramachi Jokyoji
by A verified traveler
Posted 1 Nov 2024
One of the best things going for this property is its location. Step outside the hotel, and into the adjacent main street and you have immediate access to all the major shopping centres and train station. The famous Nishiki market is just across the road. The Yasaka shrine and Gion is only a 10 min walk away.
The facilities offered are of high quality - clean, efficient and comfortable. The public bath (onsen) is an added plus - I enjoyed it everyday during my stay. The external areas are very tidy and well maintained. There is a little shrine and cemetery at the back of the hotel, a nice area for a stroll.
Although the staff (except for one or two) does not speak proficient English, they nevertheless try hard to be helpful. They are always friendly and courteous. They were able to help me change a restaurant booking, arrange transport of my bags to our next destination with relative ease.
This is a very snug and comfortable little hotel in the heart of the Kyoto shopping district which should be very convenient for most tourists and local business travellers.
Comment from Hotel Management
3 Nov 2024 by Front Office Manager, Hotel Management
Thank you for staying at Mitsui Garden Hotel Kyoto Kawaramachi Jokyoji.We are very pleased to receive a perfect score.We are honored to receive so many compliments.Our hotel is located close to tourist spots such as Nishiki Market and Gion, and public transportation is also nearby, so you can enjoy sightseeing at your own pace.The bath creates a temple atmosphere, and the background music and dim lighting make guests feel relaxed and meditative.We will continue to strive to create a hotel where you can stay clean and comfortable.All of our staff will continue to strive to improve our service so that all our customers are satisfied, so we look forward to your next reservation.We look forward to welcoming you again.
